Alton Merchant
Tuscaloosa,AL
Overview
6
6
years of professional experience
Work History
Cashier//Front Service Clerk
Publix
06.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Advised guests about available products and services to meet individual needs.
- Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
- Maintained transaction security by verifying payment cards against identification.
Groundsman
Wiregrass Construction Company
06.2022 - 08.2022
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Transported, organized and fetched materials throughout each shift.
- Inspected work areas before and after operations to determine quality and completion of job.
Shift Leader
Helena Hardware
03.2018 - 05.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Bachelor of Arts - Criminology And Criminal Justice
The University of Alabama
Tuscaloosa, AL05.2025
Skills
- Daily Transactions Review
- Problem-Solving Skills
- Product and Service Knowledge
- Cash Handling
- Staff Training
- Team Leadership
Timeline
Cashier//Front Service Clerk
Publix
06.2023 - Current
Groundsman
Wiregrass Construction Company
06.2022 - 08.2022
Shift Leader
Helena Hardware
03.2018 - 05.2021
Bachelor of Arts - Criminology And Criminal Justice
The University of Alabama