Summary
Overview
Work History
Education
Skills
Certification
Clinical Experience
Timeline
Generic

ALTON PENDERGRASS

Phoenix,AZ

Summary

Compassionate Mental Health Technician with hands-on experience providing support in mental health settings. Skilled in conducting patient assessments, implementing therapeutic techniques and maintaining detailed clinical documentation. Demonstrated ability to build rapport with patients of diverse backgrounds while advocating for needs and facilitating treatment plans. Noteworthy impact includes improved patient participation in therapy sessions and reduced escalation incidents through effective communication and crisis intervention strategies.

Overview

1
1
Certification

Work History

Mental Health Technician

Via Linda Behavioral Hospital
  • Provide crisis intervention and de-escalation techniques to help manage patient behavior.
  • Lead group therapy sessions supporting physical wellness, emotional stability, cognitive functioning, independent living skills, and social interaction among patients.
  • Take and record measures of patients’ general physical condition, such as pulse, temperature, blood pressure, and respiration.

On Road Supervisor

UPS
  • Managed and worked with road employees to maximize efficiency and ensure packages are delivered in a safe, timely and professional manner.
  • Maintained operational performance by developing and implementing effective work process plans, troubleshooting service inefficiencies and monitoring costs to budget.
  • Participated in the development and implementation of work process plans

Education

Associate Degree - Nursing

Carrington College
04.2026

A.A.S. - Process Technology

University of Alaska Fairbanks
05-2010

B.S. - Computer Information Systems

Missouri State University
05-2002

Skills

  • Crisis intervention
  • Trauma-informed care
  • Behavior observation
  • Group therapy facilitation
  • De-escalation techniques
  • Therapeutic communication
  • Patient assessments
  • Medication administration

Certification

  • BLS-CPR/AED
  • NIHSS Stroke certification
  • Handle with care

Clinical Experience

Peoria Post Acute & Rehabilitation - Fundamentals of Nursing - 96 hours

Via Linda Behavioral Hospital - Behavioral Health - 48 hours

Banner Estrella Medical Center - Medical Surgical - 96 hours

Phoenix Children’s Hospital – Pediatrics - 96 hours

Del E. Webb Medical Center - Labor and Delivery - 96 hours

Boswell Medical Center - Medical Surgical - 96 hours

Banner Estrella Medical Center - Critical Care - 84 hours

Timeline

Mental Health Technician

Via Linda Behavioral Hospital

On Road Supervisor

UPS

Associate Degree - Nursing

Carrington College

A.A.S. - Process Technology

University of Alaska Fairbanks

B.S. - Computer Information Systems

Missouri State University
ALTON PENDERGRASS