Altranise Bailey
Stafford,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
12
12
years of professional experience
Work History
Front of House Employee
Panda Express
Houston, TX
05.2024 - Current
- Answered phone calls, took reservations, and answered inquiries.
- Provided take-out services to customers who preferred to dine offsite.
- Checked food quality regularly before serving it to customers.
- Processed payments using cash registers or POS systems accurately and efficiently.
Customer Service Representative
Floor & Decor
Sugar Land, Texas
04.2024 - 05.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Culinary Specialist
U.S. Army Active Duty
Fort Knox, KY
03.2013 - 08.2018
- Conducted inventory of food items and supplies in order to maintain optimal stock levels.
- Supervised the preparation of food items according to established recipes and standards.
- Monitored food production throughout service periods to ensure timely delivery of dishes.
- Assisted in training new employees on proper cooking methods and food safety practices.
Education
Certification - Phlebotomy
Fayetteville Technical Community College
Fayetteville, NC08-2018
High School Diploma -
Willowridge High School
Houston, TX05-2012
Skills
- First Aid Training
- Phone Etiquette
- Strong Work Ethic
- Money Handling
- Professional Appearance
Timeline
Front of House Employee
Panda Express
05.2024 - Current
Customer Service Representative
Floor & Decor
04.2024 - 05.2024
Culinary Specialist
U.S. Army Active Duty
03.2013 - 08.2018
Certification - Phlebotomy
Fayetteville Technical Community College
High School Diploma -
Willowridge High School