Alvaro Barrera
Laredo,TX
Summary
Accomplished business owner and former Admissions Rep/Registrar at Methodist Stone Oak Hospital, skilled in operations management and customer relations. Expert in enhancing client service and financial management, leading to increased sales and customer satisfaction. Demonstrates strong relationship building and staff management, ensuring streamlined business processes and profitability.
Overview
10
10
years of professional experience
Work History
Owner
Self-employeed
Laredo, TX
09.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Adminisrtate business sales and profits (sales, deposits, expenses, salaries, etc).
Admissions Rep/Registrar
Methodist Stone Oak Hospital
San Antonio, TX
06.2014 - 08.2017
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Verified paperwork accuracy and checked for completion prior to processing.
Education
Bachelor's - Business Administration
UTSA
San Antonio, TX06.1996
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Operations Management
- Business Management
- Staff Management
- Financial Management
- Business Administration
- Sales Leadership
- Sales management
Languages
Spanish
Native or Bilingual
Timeline
Owner
Self-employeed
09.2017 - Current
Admissions Rep/Registrar
Methodist Stone Oak Hospital
06.2014 - 08.2017
Bachelor's - Business Administration
UTSA