Alvaro Bejarano
Kissimmee,FL
Summary
Proven leader and dedicated professional with extensive experience at Don Julio Restaurant Group, excelling in guest engagement and sales expertise. Achieved significant improvements in customer satisfaction and team performance through effective relationship management and exceptional customer service. Skilled in multitasking and fostering collaborative environments, demonstrating a strong work ethic and a results-driven approach.
Overview
2
2
years of professional experience
Work History
SERVER
Don Julio Restaurant Group
2024.08 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Manager's Assistant
Don Julio Restaurant Group
2023.10 - 2024.07
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Attended monthly sales meetings and reported pertinent information to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Manager
Don Julio Restaurant Group
2023.04 - 2023.10
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
SERVER
Don Julio Restaurant Group
2022.10 - 2023.04
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - Ing. Telecomunicaciones
Universidad Fermin Toro
Venezuela07.2013
Bachelor of Science -
Colegio Romulo Gallegos
Venezuela07.2004
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Sales expertise
- Relationship Management
Timeline
SERVER
Don Julio Restaurant Group
2024.08 - Current
Manager's Assistant
Don Julio Restaurant Group
2023.10 - 2024.07
Manager
Don Julio Restaurant Group
2023.04 - 2023.10
SERVER
Don Julio Restaurant Group
2022.10 - 2023.04
No Degree - Ing. Telecomunicaciones
Universidad Fermin Toro
Bachelor of Science -
Colegio Romulo Gallegos
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