Alvaro Cervera-Gallegos
Santa Cruz,CA
Summary
Outgoing Wireless Sales Associate offering one year and a half of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
1
1
year of professional experience
Work History
Mobile Expert
Mobile One Service
09.2022 - Current
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Streamlined store operations for better efficiency by maintaining an organized and clean work environment.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
Education
High School Diploma -
Sanger High School
Sanger, CA06.2020
Skills
- Performance Optimization Strategies
- Mobile Device Management
- Customer Service
- Sales Goals Attainment
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Top 10 representative in the company for the month of April 2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mobile Expert
Mobile One Service
09.2022 - Current
High School Diploma -
Sanger High School