Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Languages
Interests
Affiliations
Quote
Timeline
BusinessAnalyst
Brandon Miller

Brandon Miller

Citrus Heights,CA

Summary

Driven Mobile Expert from T-Mobile, excelled in enhancing customer loyalty and resolving complaints, ensuring positive outcomes. Expertise in mobile security best practices and fostering team collaboration. Demonstrated proficiency in cross-platform solutions and exceptional customer service, contributing significantly to store performance and positive work culture.

Overview

17
17
years of professional experience

Work History

Mobile Expert

T-Mobile
Rancho Cordova, California
07.2007 - Current
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Business

American River College
Sacramento, CA

Skills

  • Offline storage techniques
  • Mobile Device Management
  • Cross-platform Proficiency
  • Mobile Security Best Practices
  • Real-time communication features
  • Accessibility Standards Compliance
  • Mobile App Monetization Strategies
  • Mobile Analytics Implementation
  • Performance optimization strategies
  • Push Notification Management
  • Customer Service
  • Cash Handling
  • Building Customer Loyalty
  • Relationship Building
  • Positive Customer Engagement
  • Sales and Promotions

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Location Preference

RemoteOn-SiteHybrid

Important To Me

Career advancementFlexible work hoursWork from home option401k matchStock Options / Equity / Profit SharingTeam Building / Company RetreatsWork-life balance4-day work weekPersonal development programs

Languages

English
Native or Bilingual

Interests

Technology Enthusiast

Reading

Volunteering

Culinary Science

Affiliations

  • Vice President of the Board, Shadow Creek Condominiums

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Mobile Expert

T-Mobile
07.2007 - Current

Business

American River College

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Brandon Miller