Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Language
21
21
years of professional experience
Work History
Membership
Costco Wholesale
Visalia, California
03.2026 - Current
Resolved member account inquiries and service requests to enhance member satisfaction.
Educated members on product features and benefits.
Maintained member records and updated account information.
Facilitated heavy item transportation for members while addressing inquiries to improve overall service experience.
Excelled in exceeding daily credit card application goals.
Server
Tommy’s Fine Dining
Visalia, California
02.2021 - 03.2026
Provided excellent customer service to enhance dining experience.
Recommended menu items based on customer preferences and dietary needs.
Maintained cleanliness of dining area and tables throughout shift.
Managed cash and credit transactions with precision at the end of shifts.
Server Trainer
Applebee's Grill + Bar
Visalia, California
01.2006 - 03.2026
Trained new servers on menu knowledge and service standards.
Instructed new staff members on food handling procedures and service techniques.
Evaluated server performance and provided constructive feedback for improvement.
Assisted management in developing training materials for staff education.
Provided exceptional service to high volume of daily customers.