ALVARO GONZALO
Davenport,FL
Summary
Bachelor of business administration and International Business at UPC. With experience in the area of logistics, operations, processes and technology in the industrial and service sector. Oriented to innovation and entrepreneurship, search for efficient solutions and committed to organizational goals. Flexible, proactive, analytical and ability to work in a team and under pressure. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Installer
Rev ambulance group
Winter Park, FL
08.2023 - 04.2024
- Removed systems and fixtures to prepare for replacements.
- Followed building standards and codes during unit installations.
- Performed timely and reliable service in shops and outdoors in variable weather conditions.
- Mounted and connected mechanical and electrical equipment according to specifications.
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Wired equipment while following safe electrical procedures to eliminate risk.
- Tested and troubleshot systems to alleviate potential issues.
Crew Member
Nike
Kissimmee, FL
03.2023 - 07.2024
- Achieved personal and store sales goals with sound customer service and sales protocol.
- Coordinated and merchandised seasonal collections and designs based on trending styles.
- Provided customers with information about promotions and discounts available.
- Maintained a neat and organized sales floor.
- Assisted in product selection, offering advice on fit, style, color and fabric.
- Facilitated positive guest experiences by promptly locating desired items for customers.
- Communicated item availability with retail team members and shoppers.
- Processed sales transactions using POS system and returned receipts and payment cards to customers.
Problem Solver
amazon warehouse
Avenel, NJ
07.2022 - 02.2023
- My initial work at Amazon was processing order returns, where I carried out an exhaustive evaluation of these, through the system provided by the company
- My performance was outstanding in this first sector, reaching statistics above the standard
- In this way, I was promoted to the problem solver position, an area in which they provided me with return cases that were processed by the initial reception area and could not be resolved by them
- Made decisions and resolved issues using critical thinking and analytical skills.
- Defined and determined cause of problem to identify, prioritize and select alternatives.
Assistant Manager
Vintage Havana
Kenilworth, NJ
01.2021 - 06.2022
- Started as an assistant to the warehouse manager, advanced to an independent position overseeing all aspects of incoming orders for the brand including order reception, garment collection, packaging, pallet assembly, and shipment.
Education
BACHELOR - Business Administration And International Business
Peruvian University of Applied Science
Lima, Perú 12-2020
High School Diploma -
Saint Elizabeth of Hungary College
Lima, Perú 12-2015
Skills
- Team Collaboration
- Organization
- Team Leadership
- Attention to Detail Focus
- Design Thinking
- Wireframe Creation
- Front End Coding
- Problem-Solving
- Project Management Tools
- Effective communication abilities
- Payment Processing
- Customer Service
Languages
English
Full Professional
Spanish
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Installer
Rev ambulance group
08.2023 - 04.2024
Crew Member
Nike
03.2023 - 07.2024
Problem Solver
amazon warehouse
07.2022 - 02.2023
Assistant Manager
Vintage Havana
01.2021 - 06.2022
BACHELOR - Business Administration And International Business
Peruvian University of Applied Science
High School Diploma -
Saint Elizabeth of Hungary College
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