Alvaro Pontes
Allston,MA
Summary
Adept at building relationships and leveraging financial analysis software, I excel in tailoring insurance solutions for diverse clients at Today’s Insurance/Gomes Travel. My background in outreach and coaching has honed my client assessment and motivational skills, driving significant client satisfaction and retention.
Overview
8
8
years of professional experience
Work History
Insurance Agent
Today’s Insurance/Gomes Travel
Cambridge, USA
12.2020 - Current
- Build relationship and communicate effectively with Portuguese, Cape Verdean, Spanish speaking clients
- Advised current and potential clients on home and auto insurance options that meet individual insurance needs and financial goals
- Apply organization and time management skills when coordinating and responding to inbound telephone and email inquiries
- Maintain and update accurate account of client information and enrolled policies in database
Outreach Worker
Bridge Over Troubled Waters
Boston, USA
02.2018 - 02.2019
- Build and maintain supportive relationships with homeless youth from diverse background in the Boston area through regular interactions, both on the street and on a mobile medical van
- Provide a safe and positive environment for clients on a mobile medical van
- Use the time on the van to build rapport and trust with clients to be better able to assess individual needs of clients and advocate on their behalf
- Collaborate with a team of clinicians to develop both short-term and long-term plans for clients
Youth Soccer Coach
Boston Kickers
Boston, USA
08.2017 - 02.2018
- Develop and conduct age-appropriate drills to keep students interested and excited, while teaching them the fundamentals of soccer and teamwork
- Engage with children individually to ensure they remain respectful and determined at practice
- Motivate and encourage participants from diverse backgrounds to do their best
Education
Associate of Arts - Psychology
Bunker Hill Community College
Boston, MA05.2011
Skills
- Client assessment
- Customer follow-up
- Financial analysis software
- Auto insurance
- Insurance sales strategy
- Life insurance
Timeline
Insurance Agent
Today’s Insurance/Gomes Travel
12.2020 - Current
Outreach Worker
Bridge Over Troubled Waters
02.2018 - 02.2019
Youth Soccer Coach
Boston Kickers
08.2017 - 02.2018
Associate of Arts - Psychology
Bunker Hill Community College
Similar Profiles
Kayana JarrettKayana Jarrett
Sales Associate/Cashier at Today’s GenerationSales Associate/Cashier at Today’s Generation
Aarica BaileyAarica Bailey
Teacher Assistant at Today’s Child Learning CenterTeacher Assistant at Today’s Child Learning Center
Harpreet KaurHarpreet Kaur
Customer Service Representative at Today’s Shopping ChoicesCustomer Service Representative at Today’s Shopping Choices