Alvaro Trujillo
Fort Lauderdale
Summary
Motivated individual seeking part-time roles with flexible evening and weekend shifts. Strong work ethic and adaptability enhance ability to quickly master new skills. Skilled in time management and organization, ready to contribute effectively in diverse environments while supporting company growth.
Overview
8
8
years of professional experience
Work History
Call Center Representative
Teleperformance USA
Fort Lauderdale
09.2024 - 02.2025
- Assisted customers with inquiries and resolved issues promptly.
- Documented interactions in customer management system to ensure accurate record-keeping.
- Collaborated with team members on strategies that enhanced service quality and operational efficiency.
- Managed high call volume while maintaining professionalism and patience.
- Participated in training sessions to build communication skills and product knowledge.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Stocker
Burlington Coat Factory Warehouse
Sunrise
03.2023 - 08.2023
- Stocked shelves with products to maximize customer access and satisfaction.
- Organized inventory in aisles for optimal access and product visibility.
- Maintained cleanliness and orderliness of stock areas and sales floor to enhance shopping experience.
- Monitored product expiration dates and removed outdated items promptly.
- Operated equipment for moving heavy merchandise safely and effectively.
- Followed safety protocols while handling products in the store environment.
- Stocked shelves with newly arrived products.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Assistant Driller
Florida driller's
Homestead
02.2020 - 05.2020
- Executed daily drilling operations utilizing various tools and techniques to enhance operational effectiveness.
- Monitored and assessed equipment performance, ensuring optimal functioning throughout drilling activities.
- Collaborated with the drilling team to maintain safety protocols on-site.
- Facilitated hands-on support for crew members during rig operations to promote teamwork and efficiency.
- Assisted in rig-up operations, including connecting hoses and cables for power supply, water, and other resources.
- Inspected drill pipe connections after each connection was made for proper torque settings according to industry standards.
Delivery Driver
zuccarelli pizza
Sunrise
03.2019 - 11.2019
- Delivered pizzas promptly to customers in various locations.
- Communicated effectively with customers regarding order status.
- Managed cash transactions accurately during deliveries.
- Followed safety protocols during transportation and delivery processes.
- Collaborated with kitchen staff to ensure timely order preparation.
Security
Sunlifestadium
Miami
01.2018 - 10.2018
- Monitored premises to safeguard individuals and property through proactive security measures.
- Conducted regular patrols to detect and report suspicious activities or safety hazards.
- Collaborated with team members to enhance overall security measures and effectiveness.
- Monitored surveillance equipment to identify and respond to potential criminal activity.
- Provided customer service support to enhance guest experience while maintaining security protocols.
Sandwich Artist
SUBWAY®Restaurants
Sunrise
01.2017 - 11.2017
- Prepared fresh sandwiches tailored to customer specifications, ensuring satisfaction and repeat business.
- Stocked ingredients and supplies to ensure availability during peak hours.
- Checked expiration dates on products to uphold quality standards and ensure freshness of items served.
- Maintained cleanliness and organization of workstations and dining areas to enhance customer experience and safety.
- Monitored temperature of freezers and coolers throughout shift.
Education
Associate of Arts - Arts And Entertainment Management
Broward College
Fort Lauderdale, FLSkills
- Customer service
- Problem resolution
- Communication skills
- Team collaboration
- Time management
- Sales forecasting
- Inventory management
Timeline
Call Center Representative
Teleperformance USA
09.2024 - 02.2025
Stocker
Burlington Coat Factory Warehouse
03.2023 - 08.2023
Assistant Driller
Florida driller's
02.2020 - 05.2020
Delivery Driver
zuccarelli pizza
03.2019 - 11.2019
Security
Sunlifestadium
01.2018 - 10.2018
Sandwich Artist
SUBWAY®Restaurants
01.2017 - 11.2017
Associate of Arts - Arts And Entertainment Management
Broward College