Alvaro Daniel Hernandez
New Port Richey,FL
Summary
Experienced professional with a focus on customer service, property management, and office tasks. Skilled in communication and organization, dedicated to providing excellent service. Fluent in two languages to make processes smoother and relationships stronger.
Overview
9
9
years of professional experience
Work History
Lead Concierge/ Operations Coordinator
Breeze Home Community Management
Current
- Experienced Lead Concierge and Operations Manager with a strong customer service background
- Proven ability to manage phone inquiries and provide friendly, efficient assistance
- Detail-oriented in maintaining cleanliness and order within the facility
- Skilled in organizing and overseeing events to create memorable experiences
- Committed to ensuring a welcoming atmosphere and delivering exceptional service to all patrons
- Experience with both CDD & HOA organizations
- Additionally, responsible for training new employees, managing staff schedules, implementing policies, managing budgets, and ensuring high levels of customer satisfaction.
Senior Clubhouse Attendant
Rizzetta & Company
02.2022 - 03.2024
- Attendant with a strong customer service background
- Proven ability to manage phone inquiries, providing friendly and efficient assistance
- Detail-oriented in maintaining cleanliness and order within the facility
- Skilled in organizing and overseeing events to create memorable experiences
- Committed to ensuring a welcoming atmosphere and delivering exceptional service to all patrons
- Experience with both CDD & HOA organizations.
Delivery Driver
DoorDash
03.2020 - 02.2022
- Dependable driver focused on delivering food promptly and with a smile
- Committed to customer satisfaction, safety, and keeping deliveries in top shape.
Recreation and Aquatic Center Attendant & Camp Counselor
New Port Richey Recreational Center
02.2016 - 08.2020
- Proficient in organizing recreational activities, fostering positive interactions among participants, and ensuring the well-being of campers
- Skilled in leading games, coordinating events, and providing guidance during outdoor adventures
- Demonstrates strong communication and teamwork skills
- Committed to promoting a positive and inclusive atmosphere for all participants
- Trusted to prioritize safety and engage campers in memorable experiences.
Landscaper and Lead Crew Member
Green Lawn LLC.
02.2015 - 03.2016
- Hardworking with a focus on maintaining outdoor spaces to the highest standards
- Proficient in mowing, edging, and landscaping tasks to enhance the aesthetic appeal of properties
- Skilled in operating lawn care equipment and performing routine maintenance
- Detail-oriented and committed to delivering excellent customer service
- Reliable team player with a strong work ethic and a dedication to creating well-groomed and visually appealing landscapes.
Education
Skills
- Bilingual
- Attention to detail
- Customer Service
- Leadership
- Effective communication
- Team player
- Intrinsically motivated
References
- Michael Speidel, Former Amenities Manager, 727-207-9552
- Kelsee Ratcliff, Current Amenities Manager, 813-838-0993
- Angel Rivera, Entrepreneur & CDD Board Member, 813-770-5414
- Justin Lawrence, Amenities Manager, 727-488-3433
- Michael Sakellarides, LCAM Field Services Director, 813-564-6422
Hobbies and Interests
Musician/ Singer/ Songwriter/ DirectorA skilled professional who creates and performs music, entertaining audiences through live performances, recordings, and events.
Timeline
Lead Concierge/ Operations Coordinator
Breeze Home Community Management
Current
Senior Clubhouse Attendant
Rizzetta & Company
02.2022 - 03.2024
Delivery Driver
DoorDash
03.2020 - 02.2022
Recreation and Aquatic Center Attendant & Camp Counselor
New Port Richey Recreational Center
02.2016 - 08.2020
Landscaper and Lead Crew Member
Green Lawn LLC.
02.2015 - 03.2016
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