Alvin A Dussoye
Little Ferry,NJ
Summary
Dynamic leader with extensive experience in operational management and business development, notably at Neuhaus Inc, where I led 15 stores to year-on-year sales growth. Expert in strategic planning and personnel oversight, I excel in driving revenue and fostering team development. Skilled in project management and human resources, my approach ensures operational excellence and market leadership.
Overview
9
9
years of professional experience
Work History
Regional Manager
Neuhaus Inc
New York, USA
01.2020 - 02.2025
- Managing 15 stores, with an approximate total of over 100 employees.
- Making sure that each year there is a progression in sales.
- Worked with Omnichannel platform to track KPIs, store sales, customer identification, team performance, best-selling items, and forecasting.
- Controlling each store's COL (Cost of Labor).
- Created and managed budgets for travel, training, and team-building activities.
- Conducted regular meetings with area managers to discuss sales performance and provide guidance on improvement tactics.
- Created and maintained relationships with key customers in the region.
- Implemented quality control measures to uphold company standards.
- Maintained a high level of professionalism when interacting with customers or B2B clients in person, over the phone, and through email communication.
- Hired talented team members and drove new business strategies to grow revenues.
- Identified new business opportunities through market research and industry trends.
- Coached and trained the team on new activation.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed monthly reports from individual districts regarding sales figures and other metrics.
Manager
Le District NYC
Manhattan, USA
01.2018 - 11.2019
- Managed 6 food stations within Le District, which included 2 coffee stations, a pastry station, a premium chocolate and confectionery station, and an ice cream station.
- Delegated work to staff, setting priorities and goals.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Analyzed market trends and competitor activity to inform business strategy.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Manager
La Cure Gourmande NY LLC
Manhattan, USA
10.2016 - 12.2017
Supervisor
La Cure Gourmande NY LLC
Manhattan, USA
03.2016 - 10.2016
Corporate Trainer
White Label firm inc
Jersey City, USA
01.2016 - 03.2016
Education
Business Management 2 Years -
Sagitarius
Mauritius01-2010
Cisco Certified 1 Years -
Cisco
01.2007
Studied -
Anaheim, California, USA01.1997
Skills
- Business development
- Regional planning
- Capital expense oversight
- Operational management
- Sales and marketing strategies
- Strategic planning
- Sales expertise
- Cost reduction
- Staff management
- Operational oversight
- Goals and performance
- Operations management
- Sales management
- Inventory management
- Task delegation
- Policy implementation
- Employee training
- Conflict resolution
- Customer service
- KPI tracking
- Budget management
- Performance monitoring
- Problem-solving
Languages
- English
- French
Timeline
Regional Manager
Neuhaus Inc
01.2020 - 02.2025
Manager
Le District NYC
01.2018 - 11.2019
Manager
La Cure Gourmande NY LLC
10.2016 - 12.2017
Supervisor
La Cure Gourmande NY LLC
03.2016 - 10.2016
Corporate Trainer
White Label firm inc
01.2016 - 03.2016
Business Management 2 Years -
Sagitarius
Cisco Certified 1 Years -
Cisco