Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
25
25
years of professional experience
Work History
Store Manager
Tractor Supply Company
Pembroke Pines, USA
11.2021 - Current
Managed daily retail operations, executing sales floor strategies, coordinating freight flow, overseeing payroll, and enhancing team performance in high-SKU environment.
Completed training program for Store Manager, acquiring experience in managing multi-store operations.
Supported multiple locations in visual merchandising through planogram resets, optimized backroom processes, and facilitated seasonal transitions.
Served as a resource for market trends during store visits, shared best practices with peers, and assisted with onboarding new leaders.
Obtained state certification to ensure safe propane dispensing practices.
General Manager – High-Volume Flagship Store
TJ Maxx / HomeGoods
Boca Raton, USA
08.2018 - 10.2021
Directed operations of $13 million flagship location, ensuring merchandising standards, labor management, and store presentation aligned with business goals.
Delivered +3% comp sales growth (FY18) and led the team through COVID-19 recovery efforts, maintaining operational continuity and safety compliance.
Implemented rapid-response communication protocols and adapted store workflows to address pandemic-related challenges, ensuring safety and operational continuity.
Recognized for developing bench strength; promoted 2 managers to GM and AM roles.
Collaborated with district/regional leadership to conduct executive walkthroughs, highlighting operational excellence and best practices.
General Manager
Toys "R" Us / Babies "R" Us
Bronx, USA
12.2015 - 06.2018
Led 75,000 sq. ft. big-box location adjacent to Yankee Stadium with 160+ associates and $20M+ in annual sales.
Consistently exceeded sales and margin targets; increased sales from $18.9M to $20.1M YoY.
Increased credit program penetration and enhanced conversion rates for high-ticket items and BOPIS orders.
Achieved $200K reduction in shrink while spearheading compliance initiatives in safety, audits, and regulatory requirements.
Fostered accountability and growth culture, resulting in promotion of 5 internal team members to higher roles.
General Manager – Flagship Wholesale Warehouse
Jetro Restaurant Depot
Bronx, USA
08.2013 - 11.2015
Directed operations at company's highest-volume wholesale location ($240M+ annual revenue), overseeing 20+ department managers and 200+ associates.
Managed key B2B accounts generating $1M+ annually; secured two new accounts in year one, contributing $75K+ each.
Streamlined credit collections process, increasing on-time payment rate by 40% and enhancing cash flow.
Collaborated with corporate and union representatives to execute labor agreements, avoiding strike action.
Trained fresh food and grocery department leads on compliance and merchandising standards; conducted quarterly food safety workshops to ensure adherence.
General Manager
Sam’s Club
Princeton, USA
09.2000 - 08.2013
Led $95M annual revenue warehouse club, managing 10 salaried managers and 160+ team members to achieve operational goals.
Delivered consistent sales growth and drove membership revenue by 5% through community partnerships and targeted marketing.
Coordinated nationally sponsored retail events, enhancing member traffic and increasing discretionary category sales.
Managed $15M remodel project while keeping the club operational; updated foodservice, optical, and general merchandise areas.