Alvin Demand Spade
Bay Point,CA
Summary
Devoted to serving customer's automotive needs in a fast-paced environment as a well-trained Alignment technician, with 3+ years of experience. Skilled in completing high-quality, efficient work on vans, trucks, and SUVs. Specialize in tire repair and replacement. Skilled technician familiar with locating and repairing leaks, fixing tears and patching holes. Support team and customer needs by assisting with other automotive services. Keep shop neat, clean, and customer-ready at all times. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
2027
2027
years of professional experience
Work History
Front Desk Agent
Hilton Hotels Corporation
05.2026 - Current
- Managed guest check-in and check-out processes efficiently, ensuring a seamless arrival experience.
- Answered incoming calls, providing information about hotel services and handling reservations effectively.
- Assisted guests with inquiries and concerns, demonstrating strong problem-solving skills to enhance satisfaction.
- Coordinated room assignments and special requests, optimizing guest accommodations for comfort and convenience.
- Collaborated with housekeeping to ensure timely room readiness, improving operational workflow and guest experience.
- Maintained accurate records of guest accounts, processing payments and adjustments with attention to detail.
- Trained new front desk staff on procedures and systems, fostering a knowledgeable team environment for service excellence.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Implemented feedback mechanisms to gather guest insights, contributing to continuous improvement in service delivery.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Answered customer telephone calls promptly and appropriately handled needs.
- Increased customer loyalty with exceptional communication skills and personalized service.
Production Associate
511
12.2025 - 04.2026
- Operated machinery to assemble products efficiently and adhere to safety protocols.
- Conducted quality checks on finished goods to ensure compliance with production standards.
- Collaborated with team members to streamline workflow and reduce downtime during production runs.
- Maintained clean workstations and organized materials to promote a safe working environment.
- Used equipment properly to avoid workplace hazards or injuries.
- Assisted in training new associates on equipment operation and safety procedures.
Traffic Controller
Traffic Control Incorporated
2023 - 04.2025
- Directed traffic flow to ensure safety and efficiency at work sites.
- Coordinated with construction teams to minimize disruptions during operations.
- Monitored site conditions and adjusted traffic patterns as necessary.
- Implemented safety protocols to protect workers and motorists in active zones.
- Evaluated daily operations for compliance with safety standards and regulations.
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
Automotive Alignment Specialist
Tesla
12.2021 - 04.2023
- Maintained clean and organized work area for safety and efficiency purposes.
- Prepared surfaces for painting by cleaning and sanding materials.
- Organized used parts to keep site clean and tidy.
- Applied paint to brush, rollers, or spray gun systems based on specific objectives of each project.
- Used masking tape or drop cloths to protect adjacent surfaces from paint and restored area to original state upon completion.
- Completed basic repairs, removing imperfections and filling holes.
- Operated various tools and equipment, including brushes, rollers, sprayers, and scaffolding.
- Applied primer coats to ensure proper adhesion of paint layers.
- Cleaned and maintained equipment, including sprayers or power equipment.
- Cleaned spray guns and related equipment using water or designated solvents.
- Maintained painting and coating equipment to reduce downtime.
Education
High School - undefined
Concord High School
Concord, CASkills
- Organization and Planning
- Quality Control Procedures
- Automotive Repair Experience
- Customer Service Excellence
- Continuous Learning Attitude
- Alignment Machine Operation
- Time Management Abilities
- Attention to Detail
COMMUNITY SERVICE
Greet and welcome visitors to church. Assist with church events, such as potlucks, bake sales, and other fundraisers. Assist with the setup and cleanup of church services. help with distribution of church literature and materials
Timeline
Front Desk Agent
Hilton Hotels Corporation
05.2026 - Current
Production Associate
511
12.2025 - 04.2026
Automotive Alignment Specialist
Tesla
12.2021 - 04.2023
High School - undefined
Concord High School
Traffic Controller
Traffic Control Incorporated
2023 - 04.2025