Summary
Overview
Work History
Education
Skills
Certification
Clearence
Timeline
Generic

ALVIN FANIEL

Wesley Chapel

Summary

Multifaceted IT professional with progressive experience bridging fleet operations and information technology. Proven expertise in systems troubleshooting, load board software, dispatch communication tools, and digital maintenance platforms. Strong background in CAD system support, radio repair, and logistics data integration. Adept at managing technical teams, implementing IT-based fleet solutions, and supporting real-time dispatch operations. Currently pursuing a Bachelor of Science at Harvard University. Seeking to leverage hands-on experience and cybersecurity knowledge in a technical support or systems administration role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CDL Technology Instructor

Fleet Force LLC
05.2024 - Current
  • Blended technical training with compliance instruction, emphasizing systems used in fleet technology.
  • Delivered instruction on safety protocols, regulatory compliance, and onboard diagnostic systems.
  • Guided students in simulator-based training using truck diagnostic software and GPS integration tools.
  • Supported backend system troubleshooting and testing during driving evaluations.

Dispatch IT Support Technician

JJL Logistics LLC
08.2023 - 03.2024
  • Served as the technical liaison for dispatch operations, providing real-time IT support and software configuration.
  • Delivered driver tech onboarding, including hands-on training on GPS and ELD compliance tools.
  • Maintained dispatch software and load board functionality to ensure operational continuity.
  • Acted as the point of contact for resolving IT incidents impacting fleet communication.

Fleet Systems Manager

Kaylen Logistics
03.2022 - 11.2022
  • Redesigned fleet operations to integrate IT-based logistics software for efficient cargo dispatch and tracking.
  • Installed and troubleshot load board software to improve route planning and cargo allocation.
  • Supported CAD schematic access for vehicle maintenance teams and managed minor radio system repairs.
  • Oversaw ELD (Electronic Logging Device) systems and provided end-user support to drivers and managers.

Fleet Support – Data Management Supervisor

Amyrallis Trucking
11.2019 - 11.2020
  • Managed the digital infrastructure of a fleet business, integrating tracking platforms and dispatch software.
  • Supervised daily operations of data entry personnel and enforced quality assurance on logistics records.
  • Maintained digital log systems, customer route databases, and invoicing dashboards.
  • Deployed internal dispatch software updates and monitored system integrity.

Education

Bachelor of Science -

Harvard University

Class A Certificate - Truck Driving

Career Tech LLC
Lakeland, FL
01.2012

High School Diploma - undefined

New Brunswick High School
New Brunswick, NJ
01.2002

Skills

  • Network Support & Troubleshooting
  • Fleet Application Deployment
  • Load Board System Integration
  • CAD & Radio Equipment Maintenance
  • Dispatch IT Systems
  • ELD/Telematics Technology
  • Active Directory Familiarity
  • User Support & Device Configuration
  • Data Integrity Oversight
  • Remote support

Certification

  • CompTIA Security+ CE (2024)
  • Harvard CS50: Introduction to Computer Science (2024)
  • NIST SP 800-171 Cybersecurity Fundamentals – Coursera (June 2025)

Clearence

Eligible for DoD Secret Clearance

Timeline

CDL Technology Instructor

Fleet Force LLC
05.2024 - Current

Dispatch IT Support Technician

JJL Logistics LLC
08.2023 - 03.2024

Fleet Systems Manager

Kaylen Logistics
03.2022 - 11.2022

Fleet Support – Data Management Supervisor

Amyrallis Trucking
11.2019 - 11.2020

Class A Certificate - Truck Driving

Career Tech LLC

High School Diploma - undefined

New Brunswick High School

Bachelor of Science -

Harvard University
ALVIN FANIEL