Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Alvina Lau

New York,NY

Summary

Detail-oriented professional with strong customer service and leadership experience in fast-paced healthcare-adjacent environments. Skilled in clear communication, intake support, accurate documentation, confidentiality, inventory management and workflow coordination while maintaining professionalism and care-focused service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

I'Milky
2025.08 - Current
  • Communicated clearly to address customer needs and concerns
  • Followed safety procedures and maintained clean, organized work areas
  • Managed inventory tasks with accuracy and attention to detail

Store Manager

Paris Baguette
2024.12 - 2025.11
  • Coordinated workflows among a team of 5+ staff members
  • Handled sensitive information with accuracy, confidentiality, and professionalism
  • Resolved customer issues using clear communication and problem-solving skills

Sales Associate

Fong On
2022.11 - 2024.06
  • Processed transactions accurately and corrected discrepancies
  • Assisted customers while building rapport
  • Maintained organized workspaces and cleanliness standards

Education

Nursing

New York City College of Technology
Brooklyn, NY
2028-01

Clinical Medical Assistant Program
2025-11

High School Diploma -

Health Professions And Human Services
New York, NY
2022-06

Skills

  • Medical Terminology
  • Anatomy & Physiology Knowledge
  • Infection Control & Safety Standards
  • Scheduling & Workflow Coordination
  • Rapport Building
  • Attention to Detail
  • Team Collaboration

Certification

BLS 10/2024-current

CPR 10/2024-current

CCMA 01/2026

Languages

English
Native or Bilingual

Timeline

Sales Associate

I'Milky
2025.08 - Current

Store Manager

Paris Baguette
2024.12 - 2025.11

Sales Associate

Fong On
2022.11 - 2024.06

Nursing

New York City College of Technology

Clinical Medical Assistant Program

High School Diploma -

Health Professions And Human Services