Summary
Overview
Work History
Education
Skills
Timeline
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Aly Brown

College Station,TX

Summary

Motivated The Blend with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Wait Staff Member

The Riviera
01.2023 - 08.2023
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
  • Cultivated warm relationships with regular customers.

Head Barista

The Blend
03.2022 - 10.2022
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Increased sales through effective upselling techniques and recommending appropriate menu items.
  • Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
  • Streamlined operations by creating efficient work schedules for barista team members.
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.

Education

High School Diploma -

Coronado High School
El Paso, TX
06.2023

Skills

  • Order Management
  • Professional Appearance
  • Menu Memorization
  • Order Accuracy
  • Resident Support
  • Handling Complaints
  • Problem-solving abilities
  • Active listening
  • Upselling techniques
  • Reliability
  • Customer service

Timeline

Wait Staff Member

The Riviera
01.2023 - 08.2023

Head Barista

The Blend
03.2022 - 10.2022

High School Diploma -

Coronado High School

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Aly Brown