Alyah Davila
Vernon Rockville,CT
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Table For Three LLC
West Hartford, CT
09.2020 - Current
- Recruited and oversaw personnel to achieve performance and quality targets.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored labor hours under 30% tracking sales vs employee hours daily.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Bar Manager
Buffalo Wild Wings
Windsor, CT
05.2016 - 09.2020
- Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Determined business needs by acquiring client feedback for process improvements.
- Merged productivity initiatives while complying with restaurant policies and procedures.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained alcohol waste below 1% weekly utilizing and tracking through Beer board.
- Performed educational classes for 10 to 15 people per class deepening employee knowledge around alcohol sales.
Education
Some College (No Degree) -
Manchester Community College
Manchester, CTSkills
- Performance Tracking and Evaluations
- Excel
- Managing Operations and Efficiency
- Managing Laborers
Certification
- TIPS Certified
- ServSafe
Timeline
Manager
Table For Three LLC
09.2020 - Current
Bar Manager
Buffalo Wild Wings
05.2016 - 09.2020
Some College (No Degree) -
Manchester Community College
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