Summary
Overview
Work History
Education
Skills
Timeline
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Alyah Fonrose

Dorchester,MA

Summary

Adept in fast-paced environments, with a focus on customer satisfaction in every service and interaction. Strong in solution-building and situational awareness, enabling quick-witted leadership in overwhelming situations. Detail-oriented professional with experience in inventory management, customer support, and operational efficiency. A strong communicator with a focus on team collaboration, seeking to contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Assistant Retail Manager

BSW Beauty Supply
12.2023 - Current
  • Managed operational workflows to uphold quality and service standards.
  • Provided accurate information about product pricing, availability and delivery changes.
  • Managed daily store operations, maintaining a clean, organized, and efficient working space for staff and customers.
  • Supervised team development with a focus on continuous improvement.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.

In-Store Shopper

Whole Foods Market Inc
11.2022 - 01.2024
  • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
  • Enhanced client satisfaction by swiftly fulfilling orders.
  • Enhanced workflow efficiency by accommodating same-day shipment requirements.
  • Delivered tasks within established timeframes and quality benchmarks.

Warehouse Associate

Amazon
05.2021 - 12.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Worked with team to meet daily order fulfillment targets.
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.
  • Displayed flexibility by performing tasks required in different warehouse operations.

After-School Program Leader

St.Stephen's Youth Program
08.2019 - 09.2020
  • Provided personalized mentoring to enhance learning outcomes.
  • Provided one-on-one homework help and tutoring in all academic areas to students.
  • Executed effective snack planning to ensure nutritional balance.
  • Ensured safety protocols during indoor and outdoor student activities.

Education

Medical Assisting

Umass Global
Boston, MA
08-2020

Skills

  • Customer Interactive
  • Writing Proficiency
  • Money Handling
  • Decision-making
  • Leadership Skills
  • Situational Awareness
  • Communication
  • Delegation and supervision
  • Inventory

Timeline

Assistant Retail Manager

BSW Beauty Supply
12.2023 - Current

In-Store Shopper

Whole Foods Market Inc
11.2022 - 01.2024

Warehouse Associate

Amazon
05.2021 - 12.2021

After-School Program Leader

St.Stephen's Youth Program
08.2019 - 09.2020

Medical Assisting

Umass Global

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Alyah Fonrose