Alyce Litsas
Ponte Vedra,Florida
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
16
16
years of professional experience
Work History
Phlebotomist
Family Care Partners of Jacksonville
04.2016 - 03.2017
- Patient Services for Lab Testing of over 40 patients per day
- Protecting Specimen Integrity
- Collected and Performed Waved Testing
Medical Assistant
Dr. Connor / Dr. Seymenedes
10.2014 - 03.2016
- Coordinated patient scheduling and managed front desk operations to enhance workflow efficiency.
- Assisted medical staff with patient assessments, recording vital signs, and maintaining accurate medical records.
- Administered medications and vaccinations following established protocols to ensure patient safety and compliance.
- Educated patients on treatment plans, medications, and preventive care strategies to promote health literacy.
Home Health Aide/Certified Nursing Assistant
Coastal Home Care (St. Johns Council on Aging)
03.2013 - 10.2014
- HHA/CNA specializing Paraplegic/Quadriplegic care
- Assisted with medication management, ensuring compliance with health protocols and improving patient safety.
- Specialty care ALS, Muscular Sclerosis, Stroke Patients, and other non-ambulatory patients
- Provided compassionate personal care, enhancing clients' daily living activities and overall well-being.
- Monitored vital signs and documented changes, facilitating timely communication with healthcare professionals.
- Developed personalized care plans in collaboration with families, promoting individual client needs and preferences.
Phlebotomist
Talecris Plasma Resources
04.2011 - 01.2012
- Lead phlebotomist floor supervisor
- Led a staff of 12 phlebotomist in Plasma Donation Center
- Quality Assurance of a safe and healthy atmosphere with steady work flows
- Guidance of use for Standard Operating Procedures on Personal Protection Equipment, Universal Protection Standards and education of both employees and Clients for Safety Protocols
- Created bi-weekly personnel schedules, coordinated paid time off and conducted staff meetings
- Member of the Talecris Safety Committee, performed monthly safety inspections
Lead Patient Services Technician/Office Coordinator
Laboratory Corporation of America
03.2007 - 04.2011
- Performance of Superior Patient Services with polite and informative phone skills and protection of patient privacy according to HHPA Standards
- Office work filing, phones communications, ordering office supplies and phlebotomy supplies, office key holder
- Training and direction of all phlebotomist for standard lab operations and proper specimen collection procedures. Training on computer programs, patient data entry, reading and verification of insurances, use of proper ICD10 codes for tests and company verification of specialty tests
Phlebotomist
All Medical Personnel
03.2001 - 04.2006
- Dependable temporary for any assignment given, traveling to neighboring counties for any assignment, adapting to multiple hospital residencies, medical offices, or laboratories
- Working for Laboratory Corp, Quest Lab and Research Centers, Various Locations
Education
Home Health Aide - Florida
Flagler Technical Center
Certified Phlebotomist - Florida
First Coast Technical Institute
Certified Nursing Assistant - Florida
Concorde Career Institute
Certified Medical Assistant (AMMA) - Florida
First Coast Technical Institute
High School Diploma -
St. Augustine High School
Skills
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- HIPAA compliance
- Insurance verification
Timeline
Phlebotomist
Family Care Partners of Jacksonville
04.2016 - 03.2017
Medical Assistant
Dr. Connor / Dr. Seymenedes
10.2014 - 03.2016
Home Health Aide/Certified Nursing Assistant
Coastal Home Care (St. Johns Council on Aging)
03.2013 - 10.2014
Phlebotomist
Talecris Plasma Resources
04.2011 - 01.2012
Lead Patient Services Technician/Office Coordinator
Laboratory Corporation of America
03.2007 - 04.2011
Phlebotomist
All Medical Personnel
03.2001 - 04.2006
Certified Phlebotomist - Florida
First Coast Technical Institute
Certified Nursing Assistant - Florida
Concorde Career Institute
Certified Medical Assistant (AMMA) - Florida
First Coast Technical Institute
Home Health Aide - Florida
Flagler Technical Center
High School Diploma -
St. Augustine High School
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