Summary
Overview
Work History
Education
Skills
Timeline
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Alycea LaScola

Lake Havasu City,AZ

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

6
6
years of professional experience

Work History

Server and Receptionist

The Views Of Lake Havasu
05.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Cleaner

First Choice Properties
08.2020 - 04.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.

Hostess

Roundtable Clubhouse
02.2018 - 03.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Lake Havasu High School
Lake Havasu City, AZ
05.2014

Skills

  • Supply Restocking
  • Daily Specials Memorization
  • Table Setting
  • Table Bussing
  • Administrative Support
  • Scheduling
  • Multi-Line Telephone Operation
  • Mail Handling
  • Customer and Client Relations
  • Calendar Management
  • Relationship Building

Timeline

Server and Receptionist

The Views Of Lake Havasu
05.2023 - Current

Cleaner

First Choice Properties
08.2020 - 04.2023

Hostess

Roundtable Clubhouse
02.2018 - 03.2020

High School Diploma -

Lake Havasu High School

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Alycea LaScola