Alycia Smith
Creston,OH
Summary
Friendly Bartender/Server with expertise concocting cocktail drinks and alcoholic beverages. Familiar with numerous drinking-making techniques. Offering 7 years of experience in providing patrons with superior service.
Overview
6
6
years of professional experience
Work History
Bartender
Tailgaters Sports Pub And Grille
Wadsworth , OH
04.2014 - 05.2020
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Skills
- Works well under pressure, In a fast paced environment,ability to multitask, develops and maintains relationships with guests - driving new and existing business Can work autonomously with little or no supervision Experienced in operating cash registers, processing payments, and handling cash Exceeds guest expectations
Timeline
Bartender
Tailgaters Sports Pub And Grille
04.2014 - 05.2020