Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

ALYESSE Coonrod

Lexington,KY

Summary

Dedicated and empathetic professional with a good understanding of evidence-based practices. Bringing four years of experience and good prevention and clinical knowledge. Six plus years of customer services and community connections. Team-driven, well-organized, and resourceful work ethic. Well-versed in effective communicative skills for English and Spanish-speaking clientele with comprehensive supportive care.

Overview

11
11
years of professional experience

Work History

Minority Outreach and Recruitment Liaison

UK Sanders - Brown Center on Aging
Lexington, KY
07.2023 - Current
  • Educated and disseminated tools to bring awareness to the minority community about Alzheimer’s and dementia risk factors.
  • Implemented cognitive testing clinics promoted to the minority communities to raise awareness for the need and giving free healthcare access.
  • Screened, interviewed, and evaluated applicants to determine their qualifications for research roles.
  • Maintained an up-to-date database of potential candidates and tracked the progress of each candidate throughout the recruitment process.

Health Educator

Maxima Nutrition
Lexington, KY
04.2023 - 07.2023
  • Provided health education services to the community on preventive healthcare, nutrition, and lifestyle choices.
  • Prepared fresh juices or protein shakes to order using various fruits, vegetables and other Herbalife ingredients.
  • Assisted in creating new recipes for creative juice combinations.

Kentucky Moms MATR Senior Prevention Specialist

New Vista Behavioral Health
Lexington, KY
09.2020 - 04.2023
  • Identify prevention goals based on individual diagnosis and history in both English and Spanish.
  • Develop and executed Spanish prevention curriculum.
  • Educate mothers on addiction, recovery, coping skills, and other community resources during and after pregnancy.
  • Lead supportive group discussions and education sessions on tobacco, alcohol, and other drugs for mothers and families.
  • Work closely with community partners in 17 counties in designing a continuum of care to fit specific needs of the clients.

Diversity, Equity, and Inclusion Prevention Team Leader

  • Develop and enhance departmental and program learning objectives and instructional learning tools.
  • Design curriculum and oversee lesson planning to meet instructional goals.
  • Schedule staff or speakers and coordinate facilities to plan logistics for program lectures.

Younglives Mentor Leader

Younglife
Lexington, KY
08.2020 - 05.2023
  • Talk with teen mothers, sharing positive life experiences to encourage improved self-esteem and boost socialization.
  • Recommend coping mechanisms and offered guidance to teen mothers dealing with intense problems either for self or baby.
  • Provid instruction in both classroom and individual settings to cultivate academic learning and related personal skills.
  • Oversee physical and mental health-related activities with a group of 20 teen moms.

Campaign Volunteer

Charles Booker
Louisville And Lexington, KY
05.2021 - 05.2022
  • Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
  • Developed plans or materials to communicate organizational activities beneficial to environment, public safety or other important social issues.
  • Posted and updated content on company's website and social media outlets.

Victoria Secret Specialist

Victoria's Secret & PINK
Lexington And Lousiville, KY
02.2018 - 06.2020
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.

Pink Seasonal Team Lead (2019-2020)

  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with management team to implement new work procedures or policies.

Barista Shift Lead

Starbucks
Louisville, KY
05.2017 - 06.2020
  • Supported highest standards of conduct and service to support company reputation.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.

Call Center Agent

University of Louisville Alumni Association Center
Louisville, KY
09.2015 - 07.2017
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Held financial conversations with clients and prospects to determine the needs of the University and encouraged participation.
  • Discussed financial needs and goals to present investment options aligned with clients' financial status.
  • Led routine meetings to share new policies, gather feedback and improve team cohesion.

Prep Cook

Applebees Restaurant
Lexington, KY
08.2013 - 05.2015
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Followed recipes to prepare meals according to customer specifications.

Education

Master of Social Work - Clinical Social Work

University of Kentucky
Lexington, KY
05-2025

Bachelor of Arts - Psychology

University of Louisville
Louisville, KY
05.2020

Bachelor of Arts - Linguistics

University of Louisville
Louisville, KY
05.2020

Associate of Science - Psychology

Jefferson Community And Technical College
Louisville, KY
05.2016

Skills

  • Fluent in Spanish
  • Trauma-Informed Care Trainor
  • Nurturing Parent Trained
  • Youth and Adult Mental Health First Aid Trained
  • Screening, Brief Intervention, and Referral to Treatment
  • Motivational Interviewing Trained
  • Specialize in working with Urban Youth
  • Military Trauma Care Trained

Volunteer

  • Empowering Women Worldwide Ministries Intern (2023)
  • Love the Hungry (2022)
  • Mobile Mission Experience (2022-2023)

              

Timeline

Minority Outreach and Recruitment Liaison

UK Sanders - Brown Center on Aging
07.2023 - Current

Health Educator

Maxima Nutrition
04.2023 - 07.2023

Campaign Volunteer

Charles Booker
05.2021 - 05.2022

Kentucky Moms MATR Senior Prevention Specialist

New Vista Behavioral Health
09.2020 - 04.2023

Younglives Mentor Leader

Younglife
08.2020 - 05.2023

Victoria Secret Specialist

Victoria's Secret & PINK
02.2018 - 06.2020

Barista Shift Lead

Starbucks
05.2017 - 06.2020

Call Center Agent

University of Louisville Alumni Association Center
09.2015 - 07.2017

Prep Cook

Applebees Restaurant
08.2013 - 05.2015

Master of Social Work - Clinical Social Work

University of Kentucky

Bachelor of Arts - Psychology

University of Louisville

Bachelor of Arts - Linguistics

University of Louisville

Associate of Science - Psychology

Jefferson Community And Technical College
ALYESSE Coonrod