Alyisa Alfaro
Summary
Enthusiastic and reliable server who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
Work History
Server
Blue Hook Cajun Seafood & Bar
04.2025 - 06.2025
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Applebees Grill and Bar
06.2020 - 07.2023
- Provide excellent customer service in a high volume setting while meeting corporate goals and numbers on sales.
- Cultivated warm relationships with regular customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Line Cook/Server
Defazios Italian Restaurant
09.2018 - 05.2020
- Line cook is responsible for preparing food while maintaining a sanitized workstation and completing orders at an accurate speed to deliver an overall pleasing experience to customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Shift Lead
Pie Five Pizza Co.
08.2015 - 07.2018
- Under direction of store management, the Shift Lead is responsible for the successful execution of the Pie Five experience through serving guest in a team member capacity, while also assuming a supervisory role of directing team members and leading the operation in the absence of store management.
- Helped store management meet standards of service and quality in daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
General Education Diploma -
Kansel
05.2011
Skills
- Exceptional customer support
- Adapts quickly to dynamic environments
- Effective verbal and written communication
- Strong focus on accuracy
- Efficient at acquiring new skills
Timeline
Server
Blue Hook Cajun Seafood & Bar
04.2025 - 06.2025
Server
Applebees Grill and Bar
06.2020 - 07.2023
Line Cook/Server
Defazios Italian Restaurant
09.2018 - 05.2020
Shift Lead
Pie Five Pizza Co.
08.2015 - 07.2018
General Education Diploma -
Kansel
Similar Profiles
DIANA S. COOPERDIANA S. COOPER
General Manager, Front of House at Hook & Reel Cajun Seafood And BarGeneral Manager, Front of House at Hook & Reel Cajun Seafood And Bar
EVA ORTIZEVA ORTIZ
Server, and Bartender at Hook & Reel Cajun Seafood & BarServer, and Bartender at Hook & Reel Cajun Seafood & Bar
Joshua LayneJoshua Layne
Server at Hook & Reel Cajun Seafood and BarServer at Hook & Reel Cajun Seafood and Bar
Hope DeweyHope Dewey
Server at Hideaway PizzaServer at Hideaway Pizza
Grace Lillie RogalcheckGrace Lillie Rogalcheck
Server at Sabraton StationServer at Sabraton Station