Alyn Reyes
douglasville
Summary
Dynamic and dedicated waiter with a proven track record at El Tio Tex Mex Restaurant, excelling in customer service and cash handling. Recognized for enhancing guest relations and driving sales through effective upselling. Adept at multitasking and maintaining cleanliness, ensuring a memorable dining experience for all patrons.
Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
El Tio Tex Mex Restaurant
05.2022 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained a professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Education
High School Diploma -
Douglas County High Schoo
Douglasville, GA05-2026
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Cash handling
- Memory retention
- Guest engagement
- Personal hygiene
- Guest relations
- Basic math
- Time management
- Accurate money handling
- Guest relations management
Accomplishments
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness, and attentiveness.
- Trained and mentored 6 employees.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Timeline
Restaurant Waiter
El Tio Tex Mex Restaurant
05.2022 - Current
High School Diploma -
Douglas County High Schoo