Alyna Ramirez
Lake Alfred,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Veterinary Technician
AVG
Lakeland, FL
01.2022 - Current
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
Receptionist
AVG
Lakeland, FL
09.2021 - 01.2022
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Operated multi-line telephone system to answer and direct high volume of calls.
Shift Leader
Chick Fill A
07.2017 - 09.2021
- Educated staff on organizational mission and goals to help employees achieve success.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
Associate In Science - Medical And Coding
Keiser University
Fort Lauderdale, FL2022
Skills
- Responsible and Reliable
- Problem-Solving
- Multitasking
Timeline
Veterinary Technician
AVG
01.2022 - Current
Receptionist
AVG
09.2021 - 01.2022
Shift Leader
Chick Fill A
07.2017 - 09.2021
Associate In Science - Medical And Coding
Keiser University