Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.
Overview
12
12
years of professional experience
Work History
Physician Secretary
Ortho CT
Danbury, CT
11.2024 - 08.2025
Primary point of contact for the patient
Managing document workflows
Processing referrals
Acquiring insurance authorizations
Preparing charts
Optimize clinic readiness
Ensuring daily clinic capacity is fully utilized
Triaging patient needs
Facilitating efficient communication between clinical and administrative teams
Coordinate schedules of multiple resources, including outside facilities (i.e. providers, physical resources, and clinical staff schedules)
Office Manager
Bear Enterprises
Danbury, CT
05.2019 - 10.2024
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Maintained filing system for records, correspondence and other documents.
Assisted with the preparation of budgets, forecasts and financial statements.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Processed payroll accurately ensuring all employees were paid on time.
Ordered supplies and equipment to maintain adequate inventory levels.
Resolved customer inquiries and complaints requiring management-level escalation.
Office Manager
DiMaggio Plumbing and Heating
Brookfield, CT
07.2013 - 05.2019
Organized company events including holiday parties, team building activities .
Supervised staff members, organized schedules and delegated tasks.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Maintained filing system for records, correspondence and other documents.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.
Monitored payments due from clients and promptly contacted clients with past due payments.
Administered payroll and maintained proper documentation of employee personnel.
Education
Bachelor of Business - Business Administration and Management
Western Connecticut State University
Danbury, CT
05.1997
High School Diploma -
New Fairfield High School
New Fairfield, CT
06.1993
Skills
Administrative Support
Supply Management
Billing
Proficient In Quickbooks
Workforce Management
Operations Management
Education and Training
other,other
Timeline
Physician Secretary
Ortho CT
11.2024 - 08.2025
Office Manager
Bear Enterprises
05.2019 - 10.2024
Office Manager
DiMaggio Plumbing and Heating
07.2013 - 05.2019
High School Diploma -
New Fairfield High School
Bachelor of Business - Business Administration and Management
Private Secretary to CHIEF COMMISSIONER OF LAND ADMINISTRATION AND SPL CHIEF SECRETARY at Government of Andhra PradeshPrivate Secretary to CHIEF COMMISSIONER OF LAND ADMINISTRATION AND SPL CHIEF SECRETARY at Government of Andhra Pradesh