Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Alysa Carson

New Fairfield,CT

Summary

Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.

Overview

12
12
years of professional experience

Work History

Physician Secretary

Ortho CT
Danbury, CT
11.2024 - 08.2025
  • Primary point of contact for the patient
  • Managing document workflows
  • Processing referrals
  • Acquiring insurance authorizations
  • Preparing charts
  • Optimize clinic readiness
  • Ensuring daily clinic capacity is fully utilized
  • Triaging patient needs
  • Facilitating efficient communication between clinical and administrative teams
  • Coordinate schedules of multiple resources, including outside facilities (i.e. providers, physical resources, and clinical staff schedules)

Office Manager

Bear Enterprises
Danbury, CT
05.2019 - 10.2024
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained filing system for records, correspondence and other documents.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Office Manager

DiMaggio Plumbing and Heating
Brookfield, CT
07.2013 - 05.2019
  • Organized company events including holiday parties, team building activities .
  • Supervised staff members, organized schedules and delegated tasks.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained filing system for records, correspondence and other documents.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Administered payroll and maintained proper documentation of employee personnel.

Education

Bachelor of Business - Business Administration and Management

Western Connecticut State University
Danbury, CT
05.1997

High School Diploma -

New Fairfield High School
New Fairfield, CT
06.1993

Skills

  • Administrative Support
  • Supply Management
  • Billing
  • Proficient In Quickbooks
  • Workforce Management
  • Operations Management

Education and Training

other,other

Timeline

Physician Secretary

Ortho CT
11.2024 - 08.2025

Office Manager

Bear Enterprises
05.2019 - 10.2024

Office Manager

DiMaggio Plumbing and Heating
07.2013 - 05.2019

High School Diploma -

New Fairfield High School

Bachelor of Business - Business Administration and Management

Western Connecticut State University