Alysa Hall
Atlanta,GA
Summary
Dynamic and results-oriented professional with a strong background in student services, administrative support, and financial aid processes, cultivated through a proven track record at Clark Atlanta University. Skilled in data entry, documentation management, and providing exceptional customer support to students. Known for fostering effective collaboration within teams and adapting quickly to changing environments. Demonstrated leadership and a strong ability to streamline processes, improving efficiency and satisfaction. Adept at managing sensitive information and assisting students with inquiries, with a solid foundation in problem-solving and multi-tasking. Seeking to leverage this background in student support, organizational skills, and leadership in transitioning to the field of child psychiatry, aiming to make a positive impact on the lives of children and families.
Overview
1
1
year of professional experience
Work History
Financial Aid Secretary
Clark Atlanta University
01.2025 - Current
- Maintained strict confidentiality when handling sensitive personal information for students applying for financial assistance.
- Collaborated with college departments to ensure accurate awarding of institutional scholarships and grants.
- Provided support during peak periods of the academic year by efficiently managing high volumes of applications and documentation submissions.
- Enhanced student satisfaction by responding promptly and professionally to inquiries via phone, email, and in-person meetings.
- Streamlined financial aid processes by implementing efficient organizational systems and file management techniques.
- Provided backup support for other student services areas as needed, demonstrating flexibility and adaptability in a fast-paced work environment.
CDC Employee
CDC
10.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Cashier
Kroger
10.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Front of House Employee
Chick-fil-A
12.2023 - 09.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
No Degree - Psychology
Clark Atlanta University
Atlanta, GA05-2027
High School Diploma -
South Paulding High School
Douglasville, GA05-2022
Skills
- Data entry proficiency
- Documentation management
- Financial aid expertise
- Proofreading
- Strategic learning solutions
- Collaborative teamwork
- Written and oral communication
- Educational leadership
- Project management
- Proficiency in [software]
- Faculty support
- Student advising
Timeline
Financial Aid Secretary
Clark Atlanta University
01.2025 - Current
CDC Employee
CDC
10.2024 - 02.2025
Cashier
Kroger
10.2024 - 01.2025
Front of House Employee
Chick-fil-A
12.2023 - 09.2024
No Degree - Psychology
Clark Atlanta University
High School Diploma -
South Paulding High School