Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alysa Helmers

Cincinnati,OH

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

10
10
years of professional experience

Work History

Server

Thunderdome Restaurant Group
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Scheduler 1 Radiology

Sarasota Memorial Hospital
01.2023 - 03.2024
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Adapted scheduling methods to fit unique demands of diverse projects, demonstrating flexibility and innovative thinking.

Server

Oak and Stone
02.2020 - 01.2024
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Server

Metz Culinary
01.2020 - 06.2023
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Cocktail Server

Hard Rock Cafe
11.2015 - 03.2020
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.

Banquet Sever

Western Hills Country Club
10.2014 - 02.2020
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

In Home Care Assistant

Bayley Place
09.2015 - 04.2019
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Education

Marketing - Undecided

University of Cincinnati
Cincinnati, OH
06.2019

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Accomplishments

    I love being apart of the community; in the past I have been apart of Step Up Cincinnati, along side volunteering at community races. In Florida I was apart of raising money for a local animal shelter with our local bar. I helped my cousins at their business of Metzcor before I left for Florida.

Timeline

Server

Thunderdome Restaurant Group
03.2024 - Current

Scheduler 1 Radiology

Sarasota Memorial Hospital
01.2023 - 03.2024

Server

Oak and Stone
02.2020 - 01.2024

Server

Metz Culinary
01.2020 - 06.2023

Cocktail Server

Hard Rock Cafe
11.2015 - 03.2020

In Home Care Assistant

Bayley Place
09.2015 - 04.2019

Banquet Sever

Western Hills Country Club
10.2014 - 02.2020

Marketing - Undecided

University of Cincinnati

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Alysa Helmers