Alyse Groomes
Bayville
Summary
Experienced Office Supervisor skilled in workload prioritization and scheduling coordination. Successfully supervised daily operations and staff workflow, improving patient scheduling and communication among multiple healthcare facilities. Committed to optimizing office processes and delivering exceptional service.
Overview
18
18
years of professional experience
Work History
Office Supervisor
Allied Digestive Health
Brick
02.2015 - Current
- Supervised daily office operations and staff workflow at a large gastroenterology office.
- Coordinated patient scheduling and appointment confirmations, ensuring streamlined access to care.
- Trained new staff on office protocols, enhancing overall team efficiency and support.
- Maintained accurate patient records while ensuring compliance with healthcare regulations.
- Facilitated communication between medical staff and patients to enhance scheduling efficiency for endoscopies, colonoscopies, and office visits across three surgery centers and two hospitals.
- Resolved patient inquiries and concerns effectively, promoting a positive office experience.
- Provided technical support to staff members and physicians using computers or other electronic devices.
- Issued work schedules and duty assignments for office staff, ensuring clarity in responsibilities and deadlines.
- Oversaw all physician and nurse practitioner office and surgical schedules
- Maintained physician time off and arranged coverage for surgical centers and hospital rounds.
Pharmacy Technician
Silverton Pharmacy
Toms River
09.2008 - 02.2015
- Supported pharmacists in preparing and dispensing medications, ensuring accurate and timely service to customers.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Educated patients on medication usage and potential side effects.
- Collaborated with healthcare providers to resolve medication-related issues.
- Maintained accurate inventory levels of pharmaceuticals and supplies.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Verified expiration dates on medications to guarantee safety and compliance in dispensing practices.
- Developed and maintained detailed customer profiles, updating demographics, allergies, and medication records in pharmacy systems.
- Restocked shelves with new supplies of medications.
Education
Associate of Science - Business Administration
Ocean County College
Toms River, NJ05-2012
High School Diploma -
Toms River High School North
Toms River, NJ06-2010
Skills
- Staff supervision
- Staff training
- Office inventory management
- Scheduling coordination
- Workload prioritization
- Customer relationship management
- Policy and procedure modification
- Technical support
- Data entry and Microsoft Office
- Time management
Timeline
Office Supervisor
Allied Digestive Health
02.2015 - Current
Pharmacy Technician
Silverton Pharmacy
09.2008 - 02.2015
Associate of Science - Business Administration
Ocean County College
High School Diploma -
Toms River High School North