Alysea Orona
Amarillo,TX
Summary
Bilingual, organized professional with experience in intake coordination, receptionist duties, customer service, and administrative support. Skilled in client communication, information gathering, and accurate documentation. Manages phone calls and uses computer systems to complete daily operations efficiently. Proven ability to resolve problems and maintain a welcoming service environment.
Overview
1
1
Language
6
6
years of professional experience
Work History
Intake Specialist
Catholic Charities of The Texas Panhandle
Amarillo, Texas
09.2025 - Current
- Conducted intake interviews to gather client information and identify needs, facilitating tailored support.
- Collected, reviewed, and verified client documentation for accuracy, ensuring compliance with requirements.
- Enter and maintain client information in computer databases and electronic records.
- Respond to client inquiries by phone,email and in person.
- Assisted clients in completing applications and required paperwork, streamlining the onboarding process.
Server/ Hostess
Cellar 55
Amarillo, Texas
05.2024 - 12.2025
- Greeted guests and managed seating for Cellar 55 dining room.
- Presented menus and explained wine list selections to guests.
- Maintained clean tables and organized dining areas during service.
- Processed payments and handled guest check transactions accurately.
Transport/ Nurse Aide? Receptionist
Five Points Nursing and Rehab
Amarillo, Texas
11.2020 - 01.2023
- Coordinated transport schedules with nursing staff and family members
- Transported Five Points Nursing and Rehab residents to medical appointments
- Supported patient rights and values through active communication and engagement. by supporting and respecting basic rights, values, and beliefs.
- Coordinated with other healthcare professionals to provide appropriate patient care.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
Education
Borger High School
05-2008
Skills
- Bilingual
- Client intake
- Document verification
- Database entry
- Application completion
- Electronic records
- Intake processing
- Customer service
Languages
Spanish
Native/ Bilingual
Timeline
Intake Specialist
Catholic Charities of The Texas Panhandle
09.2025 - Current
Server/ Hostess
Cellar 55
05.2024 - 12.2025
Transport/ Nurse Aide? Receptionist
Five Points Nursing and Rehab
11.2020 - 01.2023
Borger High School