Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Activities
Timeline
Generic

Alysha Bugbee

Thompson

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

3
3
years of professional experience

Work History

Server

The Blondinit
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Usher

Sacred Heart Performing Arts at The Edgerton
08.2022 - Current
  • Worked with other staff members to facilitate smooth flow of operations.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Directed ticket holders to seats and facility locations.

Host Help

Point Breeze Restaurant
03.2022 - 08.2022
  • Answered customer questions about hours, seating, and menu information.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

Bachelor of Science - undergraduate

Sacred Heart University
Fairfield, CT
05-2026

Tourtellotte Memorial High School -

Tourtellotte Memorial High School
North Grosvenor Dale, CT
01.2022

Skills

  • Time management
  • Organization
  • Empathy
  • Adaptability
  • Exceptional customer service
  • Listening skills
  • Hospitality service expertise
  • Strong work ethic
  • Team collaboration

Accomplishments

Deans list fall 2023

Deans list spring 2024

Deans list fall 2024

Awards

  • Coaches Award (basketball), 2021-2022
  • Deans list, 2023-2024
  • Deans list, 2024-2025

Activities

  • Soccer, 09/01/19, 06/30/22
  • Basketball, 09/01/19, 06/30/22
  • Leadership Team, 09/01/21, 06/30/21
  • Yearbook, 09/01/19, 06/30/20
  • Peer Point, 09/01/19, 06/30/22
  • Student Spirit Association (SSA), 09/01/20, 06/30/22
  • Criminal Justice Club, 09/01/22, 06/30/23
  • Psychology Club, 09/01/22, 06/30/23

Timeline

Server

The Blondinit
09.2024 - Current

Usher

Sacred Heart Performing Arts at The Edgerton
08.2022 - Current

Host Help

Point Breeze Restaurant
03.2022 - 08.2022

Bachelor of Science - undergraduate

Sacred Heart University

Tourtellotte Memorial High School -

Tourtellotte Memorial High School

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Alysha Bugbee