Alysha Jackson
Sierra Vista,AZ
Summary
I am a hardworking and enthusiastic individual with a strong work ethic and a passion for healthcare. I enjoy working with others and bringing a positive, team-oriented attitude to every environment. My goal is to continue learning and growing so I can contribute meaningfully to the healthcare community.
Overview
8
8
years of professional experience
Work History
MEDICAL OFFICE COORDINATOR
HEART & VASCULAR ASSOCIATES, LLC
07.2025 - Current
- As the Medical Coordinator at a busy Cardiologist office, I oversee the clinical operations around the office.
- Resolved patient complaints, billing inquiries, and prior authorizations while providing troubleshooting support to ensure smooth daily operations.
- Supported various roles in front desk, medical assisting, and nuclear medicine paperwork, enhancing clinic workflow.
- Educated heart monitor patients on 5-, 14-, 21-, or 28-day device placements and usage.
- I also prepped device check worksheets for patients getting pacemaker or loop check interrogations.
- I facilitated enrollments for IronRod for heart patients.
PES ACCOUNT SPECIALIST
SYMPLR
08.2021 - 07.2025
- Gained experience in credentialing and provider enrollment at symplr with a focus on hospital privileging.
- Specialized in gathering provider information (education, certifications, peers) and managing hospital applications, ensuring timely and accurate submissions for board reviews.
- Demonstrated expertise across facilities nationwide, with particular focus on the Western US.
- I worked daily in Portal Applications, such as MD-App, Tenet, Parallon, etc., as well as paper applications.
- I am proficient in Excel, Outlook, Teams, OneDrive, DocuSign, Foxit, and other programs.
REFERRAL COORDINATOR/ RECEPTIONIST
OWEN PARK PEDIATRICS
Fayetteville, NC
06.2019 - 06.2021
- Performed referral coordination and front-desk duties at a pediatric practice, including scheduling follow-ups and well visits, submitting prior authorizations for medications and imaging, and ensuring accurate referral workflows and insurance verifications.
- Utilized Office Practicum EMR system for two years, managed multi-line phone systems, collected copays, and coordinated specialty clinics to streamline patient interactions.
- Coordinated patient referrals to specialists and external services efficiently.
- Managed appointment scheduling for patients and healthcare providers seamlessly.
- Communicated effectively with families regarding referral processes and expectations.
MEDICAL ADMINISTRATIVE ASSISTANT
CAROLINA NEUROLOGY
Fayetteville, NC
07.2018 - 06.2019
- Served as Medical Administrative Assistant in busy neurology practice, supporting efficient patient care.
- Prepared patients for provider appointments and procedures, ensuring readiness and comfort for optimal care.
- Scheduled follow-ups and managed referrals for diagnostic imaging and specialty medications.
- Organized patient charts and verified insurance details to facilitate seamless appointment scheduling.
Education
Certificate in Clinical Medical Assistant -
AUBURN UNIVERSITY
01-2018
High School -
OBION COUNTY CENTRAL HIGH
01-2007
Some College/No Degree -
DYERSBURG STATE COMMUNITY COLLEGE
Skills
- Problem solving
- Flexibility
- Communication
- Organization
- Data Entry
- Team collaboration
- Workflow optimization
- Healthcare administration
- HIPAA compliance
- Patient scheduling
- Follow-up skills
- Multitasking prowess
- Medical knowledge and terminology
- Contract negotiations
- Medical terminology expertise
- Healthcare billing
- Patient management
- Insurance verification
- EMR documentation
- Prior authorization
Affiliations
- NAMSS, 10/01/24
- AAMSS, 05/01/25
Volunteer Experience
- President, Fort Huachuca Spouses Club
- Vice President, Borderlands Produce Rescue
- Vice President, HOA-Maryland, 01/01/21- 12/31/23
Timeline
MEDICAL OFFICE COORDINATOR
HEART & VASCULAR ASSOCIATES, LLC
07.2025 - Current
PES ACCOUNT SPECIALIST
SYMPLR
08.2021 - 07.2025
REFERRAL COORDINATOR/ RECEPTIONIST
OWEN PARK PEDIATRICS
06.2019 - 06.2021
MEDICAL ADMINISTRATIVE ASSISTANT
CAROLINA NEUROLOGY
07.2018 - 06.2019
Certificate in Clinical Medical Assistant -
AUBURN UNIVERSITY
High School -
OBION COUNTY CENTRAL HIGH
Some College/No Degree -
DYERSBURG STATE COMMUNITY COLLEGE