Alysha Miller
Spring,TX
Summary
Passionate about helping people feel and look their best. Im a highly optimistic and grounded individual who is seeking to grow in the beauty industry and build clientele.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist and Esthetician
Massage Heights
11.2022 - Current
- Increased guest retention by maintaining a welcoming and organized reception area.
- Got awarded Peak Performer for Member Service.
- Work with clients to understand their skincare journey and goals, provide education about basic skin knowledge and techniques.
- Monthly elevation sales percentage was above 80%.
- Kept organized digital record of my clients skin treatments and products purchased(SOAP notes).
Front Desk Receptionist
Hand And Stone Massage And Facial
12.2021 - 05.2022
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled 30+ appointments per day accurately using reservation software.
- Developed strong working relationships with team members.
Director of Client Care
Ideal Image
07.2021 - 12.2021
- Pulled and organized charts for NP's.
- Maintained patient databases and kept their information up to date and followed HIPAA protocols.
- Documented patient medical information, case histories and insurance details.
- Assisted new or existing patients apply for financing for their cosmetic procedures.
Education
Cosmetology
International Beauty Institute
Cosmetology
Robert Morgan Educational Center And Technical College
Miami, FL12.2021
Skills
- 10 Years of customer service
- Microsoft Office
- Scheduling
- Data Entry
- File Management
- Proficient with financing websites
- Hydrafacials
- Waxing
Certification
- Licensed Esthetician - Sept 2024
- Licensed Brow Specialist
Timeline
Front Desk Receptionist and Esthetician
Massage Heights
11.2022 - Current
Front Desk Receptionist
Hand And Stone Massage And Facial
12.2021 - 05.2022
Director of Client Care
Ideal Image
07.2021 - 12.2021
Cosmetology
International Beauty Institute
Cosmetology
Robert Morgan Educational Center And Technical College