Alysia Davenport
Richmond,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
12
12
years of professional experience
Work History
Vendor Relations Specialist
Alief Independent School District
02.2023 - Current
- Increased vendor satisfaction by consistently monitoring and addressing their concerns and needs.
- Coordinated with vendors on promotional activities, increasing brand visibility and driving sales growth.
- Established rapport with key stakeholders within the organization, resulting in improved communication channels between departments and vendors.
- Proactively identified opportunities for cost savings in vendor contracts by conducting regular pricing analysis and benchmarking against industry standards.
- Leveraged strong negotiation skills when renegotiating contracts, securing favorable pricing and terms for the company.
District Manager
Fort Bend Independent School District
04.2013 - 01.2023
- Modeled best practices for sales and customer service.
- Established territory boundaries and distribution routes to maximize service quality.
- Built positive and productive relationships with store and field leadership.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Account Manager
Goodwill Industries
01.2012 - 03.2013
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Improved overall team productivity by implementing best practices in organization and time management.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Education
Bachelor of Science - Psychology
University of Houston
Houston05.2002
Skills
- Excellent Communication
- Address and resolve client relationships
- Relationship building
- Leadership
Timeline
Vendor Relations Specialist
Alief Independent School District
02.2023 - Current
District Manager
Fort Bend Independent School District
04.2013 - 01.2023
Account Manager
Goodwill Industries
01.2012 - 03.2013
Bachelor of Science - Psychology
University of Houston