Alyson Guitard
Huntertown,Indiana
Summary
Hardworking with a passionate focus on goals and execution management. Skilled in building customer relationships and understanding customer needs. Strong organization and communicative skills. Eager to contribute to team goals, customer connections, and growth as a whole within the company.
Overview
16
16
years of professional experience
Work History
Inside Sales Representative
Steel Dynamics
Columbia City, IN
08.2023 - Current
- Developed strong customer relationships through effective communication and product knowledge.
- Enhanced customer satisfaction through attentive service, addressing orders, quotes, and issues in a timely manner.
- Assisted in new team member interviews and training.
- Contributed to team objectives in fast-paced environment. Worked as a whole to complete common goals.
Clinical Lead
Fort Wayne Orthopedics
Fort Wayne, IN
07.2016 - 2023
- Coordinated and prepared an orthopedic surgeon's clinical and surgical schedule.
- Lead the clinical team for surgeons clinic setting, ie: office flow management, patient charting, etc
- Assessed patient history to identify concerning symptoms, diagnose concerns and execute tailored treatment plans.
- Maintained detailed records of patient health information in orthopedics.
- Assisted physicians with completing medical procedures and treatments.
- Educated patients on preventive healthcare strategies and at-home care.
- Managed time efficiently in order to complete all tasks within deadlines.
Bartender
Applesauce Inc.
Fort Wayne, IN
06.2010 - 08.2015
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers.
- Upsold menu items to customers, driving up sale revenues.
- Explained daily specials and beverage promotions to exceed daily sales goals
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Associate of Applied Science - Medical Assisting
Ivy Tech Community College of Indiana
Fort Wayne07-2016
Skills
- Customer Service
- Organized and efficient
- Customer relationship building
- Product knowledge
- Upselling and cross selling
- Issue resolution
Skills
- Problem Identification
- Time management
- Microsoft Word and Powerpoint
Timeline
Inside Sales Representative
Steel Dynamics
08.2023 - Current
Clinical Lead
Fort Wayne Orthopedics
07.2016 - 2023
Bartender
Applesauce Inc.
06.2010 - 08.2015
Associate of Applied Science - Medical Assisting
Ivy Tech Community College of Indiana