ALYSON MILLER
Cypress,TX
Summary
Enthusiastic and award winning sales professional with expertise in negotiating. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive revenue growth and retention . Highly adept at training, managing, coaching and mentoring sales associates with talent for interacting with staff at all levels of organization and public.
Overview
27
27
years of professional experience
Work History
HOSPITAL KEY ACCOUNT EXECUTIVE
Laboratory Corporation Of America
09.2015 - Current
- Increases profits through generating and maintaining relationships with 100+ accounts and effectively selling new products
- Establishes sales strategies and excellent customer service methods which has driven annual sales targets to 2% growth for last 7 years
- Manages sales process from prospecting to close, serve as the point contact for clients, build rapport and long-term relationships, and achieve 100% client retention
- Acquires new customers and retains base through proactive management of individual needs and development of robust product solutions
- Confers with existing and potential customers to assess requirements and propose optimal solutions
- Interacts with problematic accounts, helping to build lasting rapport and boost revenue opportunities
- Collaborates with senior leadership to write sales reports for senior leadership and streamline operational processes
Senior Technologist-Microbiology Supervisor
Laboratory Corporation of America
11.2004 - Current
- Complex to moderately complex interpretation of microbial identification and susceptibilities, and microscopic analysis of routine cultures from various body sites
- Performs in top 5% of department as evidenced by quarterly labor analysis
- Supply Inventory Coordinator
- Manages inventory for over 200 products within the Microbiology Department
- Maintains strong relationship with Robert Hardaway and warehouse staff
- Utilizes PeopleSoft for weekly order
- Member of Hospital Services Team
- Performs specialized testing as requested by physicians, consults hospital staff of critical results and aids them in clinical diagnosis
- Sole member of the Microbiology Department to be asked by management to train off-site personnel of Labcorp operations and procedures
- Assists in intricate clinical trial processing of Peripheral Blood Mononuclear Cell (PBMC) isolation for Esoterix involving Merck Pharmaceuticals and Genocea Bioscience
- Encourages learning skills of medical technology students through collaborative training programs from Medical Technology schools including University of Texas MD Anderson, University of Texas Medical Branch Galveston, and Houston Community College
- Recipient of Labcorp’s Laboratorian of the Year Award in 2007.
Medical Technician II
M.D. Anderson Cancer Center
07.2002 - 11.2004
- Preserved strong relationship with physicians while assisting them with biopsy procedures
- Maintained ability to work in several branches of Cytology and to be available for immediate patient assistance
- Developed leadership qualities through training of new employees
- Managed large volumes to efficiently process specimens for pathologist review.
Laboratory Assistant
Clinical Pathology Laboratories
06.1997 - 05.2002
- Handled high capacity of specimen volumes for various departments including Microbiology, Cytology, and Specimen Processing
- Demonstrated ability to prioritize procedures and provide high quality results
- Responsibilities included Microbiology culture set-up, Pap-Smear processing, specimen acquisition and verification
- Analyzed daily specimen mislog and solved procedural problems.
Education
Bachelor of Science - Microbiology
University of Texas At Austin
Austin, TX12.2001
Accomplishments
Mid-America Award 2016, 2017, 2109: #1 in Division
GEM Club Award 2017, 2019, 2020, 2021 : Top 3 in company
GEM Club Award 2016 : #1 in company
Laboratorian of the Year: 2007
Deliver training to new associates to Mid America Hospital sales team on strategy building and computer systems. Provide ongoing mentorship, coaching, and support
Additional Information
Volunteer at Special Pals Animal Shelter 2023-present
Timeline
HOSPITAL KEY ACCOUNT EXECUTIVE
Laboratory Corporation Of America
09.2015 - Current
Senior Technologist-Microbiology Supervisor
Laboratory Corporation of America
11.2004 - Current
Medical Technician II
M.D. Anderson Cancer Center
07.2002 - 11.2004
Laboratory Assistant
Clinical Pathology Laboratories
06.1997 - 05.2002
Bachelor of Science - Microbiology
University of Texas At Austin
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