Alyson St.Omer
Summary
Dynamic Patient Access Representative with a proven track record at Jag Physical Therapy, excelling in HIPAA compliance and customer service. Streamlined patient registration processes, enhancing efficiency and reducing wait times. Adept at multitasking and organization, I foster positive patient experiences while maintaining accurate records in a fast-paced healthcare environment.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Jag Physical Therapy
09.2022 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of patient information.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills and understanding patient needs.
CEO/Hair Braider
ArmoredByA LTD.
02.2021 - Current
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
- Achieved company growth by implementing strategic plans and streamlining operations.
Records Management Intern
PATH
12.2019 - 07.2021
- Supported supervisor with sales analysis and reporting.
- Maintained detailed records of project progress, ensuring accurate documentation was readily available for review by senior management.
Education
Bachelor of Arts - Criminal Justice
Saint Peter's University
Jersey City, NJ05-2020
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Multitasking and organization
- Appointment scheduling
- Registration and admissions
- Phone and email etiquette
Timeline
Patient Access Representative
Jag Physical Therapy
09.2022 - Current
CEO/Hair Braider
ArmoredByA LTD.
02.2021 - Current
Records Management Intern
PATH
12.2019 - 07.2021
Bachelor of Arts - Criminal Justice
Saint Peter's University
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