Alyssa Alfonso
Miami,Florida
Summary
Dynamic and reliable professional with extensive experience at Maribelle Day Spa, excelling in customer relations and appointment scheduling. Proven ability to foster strong client connections and maintain organized environments. Skilled in effective communication, nutritional meal planning, and the ability to organize and multitask ensuring satisfaction and trust among families and clients alike.
Overview
3
3
years of professional experience
Work History
Receptionist
Maribelle Day Spa
Miami, FL
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Babysitting
Stephanie Eagan
Miami, FL
01.2023 - Current
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
Babysitting
Laura Prado
Miami, FL
01.2023 - Current
- Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Developed strong bonds with families, resulting in repeat babysitting engagements each summer season.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
Nanny
Rachel Vega
07.2022 - 09.2022
- Assisted with light housekeeping duties as well as running errands.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
Associate In Science - Nursing
Miami Dade College
Miami, FLPinecrest Glades Academy
Miami, FL05.2024
Skills
- Organization skills
- Time management
- Telephone skills
- Appointment scheduling
- Customer/Client relations
- Verbal and written communication
- Reliability and punctuality
- Effective communication techniques
- Nutritional meal planning
- Cleaning and sanitation
- Household management
- Age-appropriate activity planning
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Receptionist
Maribelle Day Spa
05.2023 - Current
Babysitting
Stephanie Eagan
01.2023 - Current
Babysitting
Laura Prado
01.2023 - Current
Nanny
Rachel Vega
07.2022 - 09.2022
Associate In Science - Nursing
Miami Dade College
Pinecrest Glades Academy