Alyssa Anderson
Arlington,TX
Summary
Former military medic with over 3 years of experience in medical transcription and a strong foundation in patient care, medical terminology, and clinical protocols. Currently working as a Front desk receptionist in a fitness setting while pursuing a nursing degree. Skilled and patient interaction, administrative support, and multitasking and fast-paced environments. Highly motivated to apply hands-on clinical skills and contribute to a patient centered care team as a patient care technician.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
LA Fitness
08.2021 - Current
- Greet and check in members and guests, creating a welcoming and professional atmosphere
- Manage membership sign-ups, renewals, and cancellations with accuracy and confidentiality
- Answer phone calls, respond to inquiries, and provide information about services and policies
- Process payments and handle point-of-sale transactions for merchandise and services over 300% of monthly goals on a consistent basis
- Support daily operations and communicate effectively with gym staff and management
- Promote a positive member experience and assist in resolving issues or concerns promptly
Sales Associate
Cavender's Boot City
08.2021 - 05.2022
- Delivered exceptional customer service by assisting shoppers with product selection, sizing, and styling in a fast-paced western wear retail environment
- Operated POS system efficiently to complete sales transactions, returns, and exchanges
- Restocked merchandise, organized displays, and ensured the sales floor remained clean and visually appealing
- Met and exceeded individual and store sales goals through effective upselling and product knowledge
- Built rapport with repeat customers and contributed to a friendly, welcoming store atmosphere
Medical Transcriptionist
Olympia Orthopedic Associates
06.2018 - 07.2021
- Transcribed comprehensive orthopedic documentation including clinic notes, imaging reports, and detailed operative reports with a focus on accuracy and medical compliance
- Entered and managed orders for imaging, medications, and surgical procedures within the electronic medical record (EMR) system per physician direction
- Worked closely with physicians to ensure timely and accurate documentation of patient care and treatment plans
- Maintained and organized patient records, confirming proper coding and terminology for diagnoses and procedures
- Escorted patients to imaging appointments (X-ray/MRI) on non-clinic days, coordinating schedules to support clinic flow and patient experience
Combat Medical Specialist
US Army
11.2016 - 04.2018
- Reduced recovery time for injured personnel by administering appropriate treatments and medications in accordance with established protocols.
- Enhanced team efficiency by conducting thorough medical equipment inventory checks and maintaining supply levels.
- Ensured compliance with military regulations by adhering to proper medical documentation standards and maintaining strict confidentiality of patient information.
- Coordinated with medevac crews for efficient transportation of casualties from point-of-injury sites to definitive care facilities.
- Educated military personnel on various topics related to healthcare, including first aid, injury prevention, and managing chronic conditions.
Education
Associate of Arts - Nursing
Tarrant County College
Fort Worth, TX05-2025
Skills
- Patient Care & Vital Signs Monitoring
- Medical Terminology & Clinical Documentation
- Team Collaboration in Multidisciplinary Settings
- High-Stress Decision Making & Emergency Response
- Basic life support
- Tactical combat casualty care
- Wound dressing application
- Battlefield triage
Certification
- CPR Certification - 2016-2026
- EMT - Emergency Medical Technician - 2022
Timeline
Front Desk Receptionist
LA Fitness
08.2021 - Current
Sales Associate
Cavender's Boot City
08.2021 - 05.2022
Medical Transcriptionist
Olympia Orthopedic Associates
06.2018 - 07.2021
Combat Medical Specialist
US Army
11.2016 - 04.2018
Associate of Arts - Nursing
Tarrant County College
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