Alyssa Bankston
Henagar,USA
Summary
Dependable retail associate with two years of customer service and paid academic tutoring experience. Strong communicator, team player, and organized professional. Motivated to grow and contribute to any team.
Overview
3
3
years of professional experience
Work History
Customer Experience Coordinator
T.J. Maxx
Scottsboro, USA
05.2024 - Current
- Support front-end operations and assist in supervising cashier team members
- Handle and balance petty cash and registers accurately and accountably
- Resolve customer concerns professionally and efficiently
- Train and guide new associates on store procedures and customer service standards
- Cross-trained in multiple departments, including sales floor, receiving, and fitting room
Private Tutor (Independent)
Pisgah, USA
03.2025 - 12.2025
- Provided one-on-one tutoring support for an elementary-level student
- Assisted with homework and subject comprehension
- Encouraged positive study habits and academic confidence
- Maintained consistent scheduling and communication
Return Associate
T.J. Maxx
Scottsboro, USA
08.2023 - 05.2024
- Process returns and exchanges quickly and accurately
- Provide friendly and efficient customer service
- Maintain an organized service desk and front-end areas
Education
General Studies Coursework -
Northeast Alabama Community College
Rainsville, AL12-2025
High school diploma -
Pisgah High School
Pisgah, AL05-2023
Skills
- Customer Service
- Conflict Resolution
- Cash & Petty Cash Handling
- Time Management
- Leadership & Team Support
- Organization
- Communication
- Training & Mentoring
Volunteer Experience
Church Volunteer & Dance Team Member, Fairview Church of God, Flat Rock, AL, Assisted with church events, community outreach, and event setup, Participated in church services and community performances through age 19
Timeline
Private Tutor (Independent)
03.2025 - 12.2025
Customer Experience Coordinator
T.J. Maxx
05.2024 - Current
Return Associate
T.J. Maxx
08.2023 - 05.2024
General Studies Coursework -
Northeast Alabama Community College
High school diploma -
Pisgah High School