Alyssa Beers
Niantic,CT
Summary
When you work for yourself and only have yourself to rely on, you find out pretty quickly what your strengths as an employee are. Strengths that keep you moving successfully and consistently. Strengths that make you the employee that you are. I can confidently say that I am an employee who is not just compassionate but also nurturing. I am an employee who is extremely organized and thrives off of consistency and schedule. I am an employee who understands the importance of being present and the value of being emotionally available. I hope to use these strengths in my next career opportunity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
Beers Inc.
07.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Controlled finances to lower costs and keep business operating within budget.
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Daycare Owner/Operator
Self Employed Services
09.2016 - 06.2023
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Promoted healthy eating habits among students by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
- Developed age-appropriate curriculum plans focused on cognitive, social, emotional, and physical development.
- Fostered strong relationships with local schools to facilitate seamless transitions for children entering kindergarten.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Observed and assessed classroom activities to verify conformity with quality standards.
Education
Still Enrolled - Human Services
Three Rivers Community College
Norwich, CTCertified - Certified Nursing Assistant
Excel Academy
North Haven CT07.2023
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Customer Relations
- Billing
- Scheduling and calendar management
- Payroll Processing
- Conflict Management
- Financial Tracking
- Computer Skills
- Scheduling and Coordinating
- MS Office
- Customer Relationship Management
- Schedule Management
- Work Planning and Prioritization
- BLS Certified
- Parent Communication
- Curriculum Planning
- Child development expertise
- Nutrition planning
- Program Development
Certification
- CNA - Certified Nurse Assistant
Timeline
Office Manager
Beers Inc.
07.2023 - Current
Daycare Owner/Operator
Self Employed Services
09.2016 - 06.2023
Still Enrolled - Human Services
Three Rivers Community College
Certified - Certified Nursing Assistant
Excel Academy