Alyssa Beita
Austin
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Account Executive
ListingSpark
AUSTIN
04.2023 - Current
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Created marketing materials, including brochures and presentations, to showcase products and services.
- Conducted market research to identify new business opportunities.
- Participated in training sessions on topics related to sales techniques or industry regulations.
- Maintained accurate records of all sales activities using CRM software systems.
- Attended networking events to build relationships with potential customers.
- Identified customer needs by asking questions and advising on best solutions.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Listened to customer needs to identify and recommend best products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Monitored competitors' activities and adjusted strategies accordingly.
Sales Assistant
First Texas Honda
AUSTIN
02.2021 - 04.2023
- Analyzed customer feedback data to identify areas of improvement within store's services.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Provided excellent customer service to clients in person and over the phone.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Utilized CRM systems to track customer interactions and sales opportunities.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Built and maintained relationships with peers and upper management to drive team success.
- Greeted customers to determine wants or needs.
Education
Associate of Science - Business Administration And Management
Austin Community College
Austin, TXSkills
- Customer service
- Market research
- Sales strategy
- Data analysis
- Fluent bilingualism (Spanish)
Timeline
Account Executive
ListingSpark
04.2023 - Current
Sales Assistant
First Texas Honda
02.2021 - 04.2023
Associate of Science - Business Administration And Management
Austin Community College