Alyssa Benscoter
Harveys Lake,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Compliance Ambassador Remote
Cross Country Healthcare
Boca Raton, FL
03.2022 - Current
- Serve as the daily contact to facility client for all compliance matters. This includes building sound working relationships and delivering superior customer service.
- Establishing, documenting, updating, and maintaining facility requirements and communicating changes to Recruitment and the Compliance Operations Team
- Developing, influencing and executing specific plans of action to ensure compliance at all facility accounts
- Completing profile sheets and hospital specific reports for healthcare professionals such as travel nurse assignments
Scheduling Services Specialist II Remote
Geisinger Medical Center
Wilkes Barre, PA
02.2020 - 11.2021
- Demonstrates patient confidentiality by applying HIPPA guidelines and respects the rights of all patients
- Demonstrates attention to detail by documenting and communicating all required information on patients chart
- Demonstrates empathy while listening to the patients concerns and deliveries excellent customer service with a positive attitude
- Collaborates with providers, management, and other scheduling staff to ensure patients are scheduled accurately
- Demonstrates problem solving skills when scheduling patients to ensure they are scheduled with the correct provider for the patients needs
Nanny
The Haynes Family
Danville, PA
03.2019 - 02.2020
- Provide a safe nurturing and simulating environment
- Planning and preparing meals for children
- Light housework
- Tiding the children’s play area and bedroom
- Schedule and coordinate children’s activities
Pharmacy Technician
The Medicine Shoppe
Bloomsburg, PA
08.2018 - 02.2019
- Collaborate with pharmacists to prepare medications for patients
- Enter prescription fills over the phone and in person
- Prepare/package prescriptions for deliveries using a computer system
- Process patient transactions using a point of sales system
- Provide information for patients and other healthcare professionals
Teller
PNC Bank
Bloomsburg, PA
01.2018 - 07.2018
- Provides account services to customer by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; record night deposits; selling and cashing cashier’s checks
- Inform clients of new services and products available to them
- Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; turning in mutilated currency to head teller; maintain supply of cash and currency
- Comply with bank operations and security procedures by partaking in dual-control functions
- Maintain customer confidence and protects bank operations by keeping information confidential
- Answer questions over the phone and in person about account concerns, assist with mobile app
Seater
Walt Disney World Resort
Lake Buena Vista, FL
08.2017 - 12.2017
- Greet guests upon arrival and departure to the establishment
- Escort guests to assigned dining area
- Provide accurate wait times and monitoring waiting lists
- Manage reservations through online reservation system
- Ability to monitor the entire dining room
- Excellent communication skills
Front End Monitor
Weis Markets
Berwick, PA
07.2012 - 08.2017
- Assists in solving front end related operational issues
- Greets all customers in a friendly and professional manner
- Assist cashiers with price checks, manager overrides, plans staff breaks, returns items
- Execute all transaction methods such as cash, credit, debit, check, WIC, EBT, rainchecks, coupons, and gift cards accurately
- Perform sweeps on cashier drawers when full and granted safe access to put away money
- Maintain customer service levels by filling in staffing needs, opening registers as needed and calling for assistance from other departments
Education
Internship -
Disney College Program
12.2017
Associates of Applied Science - Education
Luzerne County Community College
05.2017
Skills
- Problem solving
- Communication skills
- Dependable
- Detail orientated
- Strong written and verbal skills
- Critical thinking
- Multitasking
Timeline
Compliance Ambassador Remote
Cross Country Healthcare
03.2022 - Current
Scheduling Services Specialist II Remote
Geisinger Medical Center
02.2020 - 11.2021
Nanny
The Haynes Family
03.2019 - 02.2020
Pharmacy Technician
The Medicine Shoppe
08.2018 - 02.2019
Teller
PNC Bank
01.2018 - 07.2018
Seater
Walt Disney World Resort
08.2017 - 12.2017
Front End Monitor
Weis Markets
07.2012 - 08.2017
Internship -
Disney College Program
Associates of Applied Science - Education
Luzerne County Community College