Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Bonaventure

Poolville,TX

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Texas Center For Urology
10.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

New Patient Referral Coordinator

Lone Star Pain Medicine
11.2021 - 03.2023
  • Reception Activities, New Patient Coordination, Incoming faxes, Insurance referrals, Payment receipts, Filing
  • Managed high volume of new patient referrals, prioritizing urgent cases and maintaining organized records.
  • Developed strong relationships with referring physicians, fostering trust and encouraging ongoing collaboration.
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally.
  • Maintained up-to-date knowledge of insurance requirements, ensuring accurate submission of claims for prompt reimbursement.
  • Managed approximately 50-60 incoming calls and 20 emails/ faxes per day from patients.

Education

High School Diploma -

Poolville High School
Poolville, TX
05.2021

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Scheduling
  • Scheduling appointments
  • Greeting and Seating Clients
  • Data inputting
  • Mail handling
  • Calendar Management
  • Typing Speed
  • Tech-Savvy
  • Information Protection

Certification

  • Certified CPR, [American Health Care Academy ] - 7/18/2023-7/18/2025

Timeline

Receptionist

Texas Center For Urology
10.2023 - Current

New Patient Referral Coordinator

Lone Star Pain Medicine
11.2021 - 03.2023

High School Diploma -

Poolville High School

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Alyssa Bonaventure