Alyssa Bourdon
North Hollywood,CA
Summary
Offering passion and desire to learn and grow within the industry. Brings a keen understanding of customer service and product presentation. Ready to use and develop communication and organizational skills in the role.
Overview
2
2
years of professional experience
Work History
Merchandise Associate
Kar Dance Competition
Los Alamitos, CA
01.2025 - 05.2025
- Traveled to a different city when needed.
- Unloading boxes, road cases, rolling racks, banners, etc, from the tour truck and into the competition venue.
- Setting up the merchandise, road cases, and equipment in a designated area. As well as organizing and displaying merchandise to make it visually appealing to customers.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized merchandise table.
- Operating and maintaining a point of sale system.
- Tracking and being on top of any backstock merchandise boxes, as well as what is low in inventory, to ensure the next show receives enough inventory.
- Being a cooperative with coworkers and can take direction from my event Director.
Concession Stand Volunteer
S.A.N.D
Tampa, FL
12.2023 - 08.2024
- Collaborated with team members to ensure smooth operations and timely food preparation.
- Implemented efficient high-paced processes, minimizing wait times for customers while maintaining accuracy in transactions.
- Increased sales through suggestive selling and upselling of menu items.
- Maintained a clean and organized work area, ensuring optimal functionality during peak times.
- Enhanced customer experience by providing friendly and efficient service at the concession stand.
Dance Instructor
West Florida Dance Company
Largo, FL
08.2023 - 07.2024
- Planned routines for performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback to all my students.
- Created a healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in a team-based environment to uphold quality and create a fun environment for all.
Education
High School Diploma
Florida Virtual School
Tampa, FLSkills
- Exceptional customer service skills and retail experience
- Strong organizational and communication skills
- Strong technical-based skills that include app-based systems
- Team player and cultural fit
- Creative and like making connections with students and customers
- Keep environments safe, positive, and healthy
Timeline
Merchandise Associate
Kar Dance Competition
01.2025 - 05.2025
Concession Stand Volunteer
S.A.N.D
12.2023 - 08.2024
Dance Instructor
West Florida Dance Company
08.2023 - 07.2024
High School Diploma
Florida Virtual School