Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALYSSA BRADAC

Somerset,WI

Summary

Owner and service professional with hands-on experience managing daily operations, scheduling, client communication, and service quality. Brings strong customer service, team leadership, and attention to detail while supporting repeat business through accurate quotes and consistent follow-through.

Overview

8
8
years of professional experience

Work History

OWNER

ABCleaning Service
Somerset, WI
05.2024 - Current
  • Managed daily operations of business, overseeing scheduling, client communications, and service quality, resulting in high customer satisfaction and repeat business.
  • Ensured compliance with safety and industry regulations through proper use of cleaning products and equipment maintenance, maintaining health and safety standards.
  • Evaluated specific cleaning needs during client home walkthroughs, providing accurate, customized quotes based on size, condition, and requirements of homes.

SHIPPING/RECEIVING MANAGER

The Kitty Tube LLC
Hudson, WI
08.2020 - Current
  • Coordinated delivery pickups from various services, optimizing for cost-effectiveness and timely shipping.
  • Managed inventory flow, ensuring proper packaging of all products to maintain quality and compliance.
  • Communicated with customers via phone and email, assisting with troubleshooting and product orders to enhance customer satisfaction.

SHIFT LEAD/MANAGER

Cozzie's Tavern & Grill
Stillwater, MN
08.2018 - Current
  • Managed shift operations to ensure efficient service and uphold quality standards, directing staff and overseeing inventory control and customer satisfaction.
  • Demonstrated teamwork among staff to enhance service speed and guest experience, training new hires to develop their skills and boost productivity.
  • Communicated with kitchen to maintain flow between front of house and back of house, ensuring seamless service delivery.

SALES SPECIALIST

American Family Insurance
Stillwater, MN
07.2023 - 05.2024
  • Built strong relationships with clients, ensuring business retention and promoting growth in new clientele.
  • Handled payments and addressed client inquiries through emails and phone calls, delivering customized quotes to enhance client satisfaction.
  • Conducted personal insurance reviews, advising clients on necessary adjustments to optimize coverage on active policies.

Education

DIPLOMA -

Detroit Lakes High School
Detroit Lakes, MN
05-2010

Skills

  • Customer service, problem solving, communication skills, attention to detail, leadership, and time management
  • Business operations
  • Inventory management
  • Service scheduling
  • Client quoting

Timeline

OWNER

ABCleaning Service
05.2024 - Current

SALES SPECIALIST

American Family Insurance
07.2023 - 05.2024

SHIPPING/RECEIVING MANAGER

The Kitty Tube LLC
08.2020 - Current

SHIFT LEAD/MANAGER

Cozzie's Tavern & Grill
08.2018 - Current

DIPLOMA -

Detroit Lakes High School
ALYSSA BRADAC