Alyssa Breece
Bay City,MI
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Cracker Barrel. Proven ability to enhance guest engagement and streamline operations, leading to improved service speed during peak hours. Proficient in cash handling and maintaining cleanliness standards in high-volume dining environments.
Overview
10
10
years of professional experience
Work History
Server
Cracker Barrell
07.2024 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Accurately processed orders using point-of-sale system to ensure efficient transactions.
Shift Lead
Tropical Smoothie Cafe
01.2017 - 06.2023
- Led team during shifts, ensuring smooth operations and high customer satisfaction.
- Trained new staff on menu items, preparation techniques, and customer service standards.
- Monitored inventory levels, placing orders to maintain stock and reduce waste.
- Implemented procedures to enhance speed of service during peak hours.
Education
High School Diploma -
Gladwin High School
Gladwin, MI04.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
Timeline
Server
Cracker Barrell
07.2024 - Current
Shift Lead
Tropical Smoothie Cafe
01.2017 - 06.2023
High School Diploma -
Gladwin High School