Alyssa Briggs
Cheyenne,WY
Summary
Reliable Medical Records Clerk with knowing how to receive, file, and deliver wide range of medical documentation. Energetic and focused with strong organizational skills. Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Medical Records Clerk
Cheyenne Radiology Mri
07.2023 - Current
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Input data into computer programs and filing systems.
- Maintained patient privacy and security by monitoring access to electronic health records and reporting any unauthorized activity.
- Verified accuracy of patient information in medical records.
- Tracked and monitored requests for medical records release.
- Responded to patient inquiries to provide information and details of medical records.
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Scanned and uploaded medical records into electronic medical records system.
Server
Texas Roadhouse Restaurant
02.2021 - 07.2023
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Answered customers' questions, recommended items, and recorded order information.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
Cheyenne Central High School
Cheyenne, WY05.2023
Skills
- Medical Records Management
- Reliable and Responsible
- Medical terminology understanding
- HIPAA Compliance
- Records Maintenance
- Professional Appearance
- Exceptional customer service
- Guest Engagement
Timeline
Medical Records Clerk
Cheyenne Radiology Mri
07.2023 - Current
Server
Texas Roadhouse Restaurant
02.2021 - 07.2023
High School Diploma -
Cheyenne Central High School
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